Administrative Assistant

elite personnel; Bethesda (MD); Hybrid; USD 33,062 - 35,817; Full time

Job summary

A leading insurance firm in Bethesda is seeking an entry-level Underwriting Specialist to provide support in underwriting operations. This role involves managing inquiries, processing documentation, and collaborating with underwriters to improve business processes. Candidates should possess strong communication skills and ideally have one year of experience in property and casualty insurance. The position offers a hybrid work model with competitive pay rates between $24-$26/hour.

Qualifications

• 1 year of experience in property and casualty insurance desirable.

Responsibilities

• Manage delegated tasks, including responding to broker inquiries via email and phone.
• Review and analyze underwriting documentation with Underwriter.
• Serve as backup to Underwriter, ensuring service continuity.
• Complete renewal and new business processing, including account setup.
• Review submissions for completeness and follow up on missing materials.
• Process, issue, verify, and release endorsements, performing policy checks.
• Provide technical support via Service Cloud to constituents.
• Participate in business process reviews and recommend workflow improvements.

Skills

Excellent interpersonal, verbal, and written communication skills

Experience in property and casualty insurance

Tools

ImageRight

Salesforce

Policy Claims & Administration System

GhostDraft Studio

Job description

Underwriting Specialist Entry Level

Our client, an insurance company that specializes in education institutions, is seeking a motivated and detail‑oriented person to join our team. This entry‑level position offers growth opportunities for someone eager to take initiative and develop at a leading liability insurance company. As part of a collaborative team, you’ll provide essential support to underwriters, manage multiple priorities in a fast‑paced environment, and actively contribute to business process improvements. If you’re enthusiastic about learning, working with a team, and playing a key role in meeting department goals, we’d love to hear from you!

Base pay range

$24.00/hr - $26.00/hr

Hybrid job: 2–3 days a week onsite.

Requirements

• Excellent interpersonal, verbal, and written communication skills
• 1 year of experience in property and casualty insurance desirable.

Job Duties

• Manage delegated tasks, including responding to broker inquiries via email and phone.
• Review and analyze underwriting documentation; collaborate with the Underwriter to determine appropriate next steps.
• Serve as a backup to the Underwriter, ensuring continuity of service and decision‑making.
• Underwriting Operations:
  • Complete renewal and new business processing, including:
  • Set up accounts in required systems: ImageRight, Salesforce, and the Policy Claims & Administration System.
  • Review submissions for completeness and accuracy; follow‑up for missing submission materials.
  • Collect, organize, and analyze underwriting documentation to support risk evaluation.
  • Support all aspects of policy issuance and endorsement processing, including:
  • Perform policy checks, document results and follow‑up with Underwriters for missing information.
  • Process, issue, verify, and release endorsements.
  • Assist in configuring new endorsement forms in GhostDraft Studio as needed.
• Operations Team Support:
  • Provide technical and administrative support via Service Cloud to internal and external constituents.
  • Participate in business process reviews:
  • Analyze current workflows and recommend improvements to enhance efficiency and accuracy.
  • Contribute to the creation and maintenance of business process documentation and departmental knowledge management systems.
  • Conduct training as needed.

Ready to make an impact? Apply today!