Senior Underground Telecom Training Lead

Dycom; Norcross (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Weekly Paychecks

PTO & Holidays

Medical, dental, vision insurance

401(k) with company match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym membership discounts

Job summary

Dycom seeks a Senior Technical Trainer to develop, deliver, and assess training programs for field technicians across a wide geographic territory. You’ll ensure robust safety and technical standards while coordinating logistics across multiple sites and locations.

You will design engaging materials, instruct on best practices, and assess competency through exams and on-site evaluations, balancing classroom, lab, and field training with travel.

Qualifications

• 8 to 10 years of hands-on experience in Underground Telecommunications Field Operations.
• Excellent presentation and communication skills with the ability to train diverse groups in unfamiliar locations.
• Experience utilizing mobile technology and remote conferencing tools for administrative tasks and reporting while traveling.

Responsibilities

• Assist in the design and development of engaging and technically accurate training materials adaptable for various training environments.
• Instruct technicians on industry best practices, company standards, and proper techniques for working with underground utilities and plant.
• Assess technician competency through written exams and practical evaluations, providing constructive feedback and remediation while on-site.
• Deliver comprehensive, multi-modal training (classroom, practical lab, on-the-job/field) on all aspects of underground telecommunications plant, including trenching, excavation, conduit placement, cable pulling, splicing, enclosed space work, and hardware installation.
• Coordinate logistics around booking and scheduling with local site management to ensure training schedules across multiple locations.
• Adapt training delivery methods and schedules to accommodate varying local operational needs and crew availability.
• Maintain detailed records of all training sessions, attendance, technician performance, and certifications using mobile or remote platforms.
• Collaborate remotely with Training and Field Operations management to identify skill gaps and report training results and compliance status.
• Champion a strong safety culture by training on OSHA and company safety regulations, particularly trenching and excavation safety, enclosed space entry, and safe operation of underground equipment.
• Ensure all training activities comply with regulations, performing on-site safety audits during training sessions.
• Maintain expertise on the latest tools, equipment, and technological advancements to keep training relevant.
• Serve as a subject matter expert on safety and technical-related matters of underground telecommunication construction.
• Other duties as assigned.

Skills

Field ops experience

Training delivery

Safety standards

Travel-ready

Education

OSHA 10/30

Tools

Remote conferencing tools

Mobile tech usage

Job description

Dycom seeks a Senior Technical Trainer to develop, deliver, and assess training programs for field technicians across a wide geographic territory. You’ll ensure robust safety and technical standards while coordinating logistics across multiple sites and locations.

You will design engaging materials, instruct on best practices, and assess competency through exams and on-site evaluations, balancing classroom, lab, and field training with travel.