Senior Technical Trainer: Underground Telecom & Field Training

Dycom; Monroe (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

PTO & Holidays

Insurance including medical, dental, 4

401(k) with company match

Stock Purchase Plan

Education reimbursement

Legal insurance

Gym discounts

Job summary

Dycom is seeking a Senior Technical Trainer to design, deliver, and assess comprehensive training programs for field technicians across a wide geographic territory. You will ensure teams possess the technical knowledge, practical skills, and safety compliance for underground telecom infrastructure installation and maintenance.

You will instruct on industry best practices, evaluate competency, and coordinate multi-location training schedules while collaborating with Training and Field Operations

Qualifications

• Experience designing and delivering engaging and technically accurate training materials.
• Ability to train diverse groups of adult learners in various environments.
• Knowledge of underground utilities safety practices and OSHA guidelines.
• Willingness to travel domestically 65–75% and coordinate across sites.

Responsibilities

• Assist in the design and development of engaging and technically accurate training materials adaptable for various training environments
• Instruct technicians on industry best practices, company standards, and proper techniques for working with underground utilities and plant
• Assess technician competency through written exams and practical evaluations, providing constructive feedback and necessary remediation while on-site
• Deliver comprehensive, multi-modal training (classroom, practical lab, on-the-job/field) on all aspects of underground telecommunications plant
• Coordinate all logistics around booking and scheduling with local site management to ensure training schedules are met efficiently across multiple locations
• Adapt training delivery methods and schedules to accommodate varying local operational needs and crew availability
• Maintain detailed, accurate records of all training sessions, attendance, technician performance, and certifications using mobile or remote platforms
• Collaborate remotely with Training and Field Operations management to identify skill gaps and report training results and compliance status from the field
• Champion a strong safety culture by training rigorously on OSHA and company safety regulations
• Ensure all training activities comply with local, state, and federal regulations, performing on-site safety audits during training sessions

Skills

Training delivery

Public speaking

Safety training

OSHA regulations

Travel readiness

Mentoring across sites

Team collaboration

Tools

Mobile devices

Remote conferencing

Job description

Dycom is seeking a Senior Technical Trainer to design, deliver, and assess comprehensive training programs for field technicians across a wide geographic territory. You will ensure teams possess the technical knowledge, practical skills, and safety compliance for underground telecom infrastructure installation and maintenance.

You will instruct on industry best practices, evaluate competency, and coordinate multi-location training schedules while collaborating with Training and Field Operations