Senior UKG Ready Implementation Lead

Alamo Insurance Services Inc.; United States; On-site; USD 95,000 - 140,000; Full time

Job summary

World Payroll & HR (WPHR) delivers payroll, HRIS, and HCM solutions across the United States. We are seeking a Manager of Implementation to lead UKG Ready configuration and onboarding for client projects, ensuring accuracy and on-time delivery.

You will oversee the implementation portfolio, coordinate cross-functional teams, and drive adoption, training, and seamless handoffs from implementation to support.

Qualifications

• 5+ years in payroll outsourcing or HCM implementation.
• 2+ years in people leadership.
• Strong knowledge of UKG Ready and managing multiple projects.
• PM certification preferred.
• Bachelor's degree in related field preferred; equivalent experience.

Responsibilities

• Lead implementation delivery for UKG Ready, including project scoping, configuration, testing, client training, and go-live readiness.
• Manage the implementation portfolio, timelines, resources, and deliverables to ensure predictable, successful client go-lives.
• Oversee the configuration of UKG Ready modules, including Payroll, Time & Attendance, and HR.
• Ensure accurate migration of historical data and validation of system outputs through effective controls and review processes.
• Guide client enablement and training to promote adoption, readiness, and effective use of the platform.
• Partner cross-functionally with internal leaders to coordinate capacity, resolve escalations, and ensure seamless handoffs from implementation to support.
• Drive process improvement and scalability by standardizing workflows, monitoring performance, and improving the client onboarding experience.
• Monitor implementation quality, data integrity, and risk, conduct regular audits, and ensure confidentiality and compliance.
• Lead, coach, and develop implementation team members, fostering accountability, professional growth, and knowledge sharing.
• Contribute to departmental planning and strategy, translating organizational priorities into implementation goals and operating plans.
• Support personnel decisions, including hiring, promotions, performance management, succession planning, and workforce development.
• Serve as a senior liaison between implementation and client services to resolve escalations and ensure smooth post-launch transitions.
• Stay current on industry trends, regulatory changes, and best practices in HCM implementation, applying insights to team processes and client delivery.

Skills

UKG Ready

Project Management

Leadership

Data migration

Client services

HCM

Regulatory compliance

Communication

Education

Bachelor's degree in Business, Accounting, HR, IS

Tools

Microsoft Office

Job description

World Payroll & HR (WPHR) delivers payroll, HRIS, and HCM solutions across the United States. We are seeking a Manager of Implementation to lead UKG Ready configuration and onboarding for client projects, ensuring accuracy and on-time delivery.

You will oversee the implementation portfolio, coordinate cross-functional teams, and drive adoption, training, and seamless handoffs from implementation to support.