Senior UKG Ready Implementation Lead

World Insurance As; Pawleys Island (SC); On-site; USD 120,000 - 170,000; Full time

Job summary

World Payroll & HR (WPHR) is seeking a Manager of Implementation to lead UKG Ready onboarding, configuration, testing, and go-live readiness for a portfolio of client projects. You will guide client enablement, coordinate cross-functional teams, and drive scalable, high-quality delivery.

This role requires strong UKG Ready expertise, project leadership, and a proactive approach to client satisfaction and retention.

Qualifications

• 5+ years of progressive experience in payroll outsourcing, HCM implementation, client services, or a related field.
• 2+ years of people leadership or team lead experience in a payroll service bureau, software implementation, or similar environment.
• Strong knowledge of UKG Ready and proven experience managing multiple client implementation projects.
• Project Management, FPC, CPP, or comparable professional certification is preferred.
• Advanced understanding of payroll and tax compliance, HR, and timekeeping workflows.
• Excellent communication, leadership, stakeholder management, decision-making, and problem-solving skills.

Responsibilities

• Lead implementation delivery for UKG Ready, including project scoping, configuration, testing, client training, and go-live readiness.
• Manage the implementation portfolio, timelines, resources, and deliverables to ensure predictable, successful client go-lives.
• Oversee the configuration of UKG Ready modules, including Payroll, Time & Attendance, and HR, while establishing consistent quality standards.
• Ensure accurate migration of historical data and validation of system outputs through effective controls and review processes.
• Guide client enablement and training to promote adoption, readiness, and effective use of the platform.
• Partner cross-functionally with internal leaders to coordinate capacity, resolve escalations, and ensure seamless handoffs from implementation to support.
• Drive process improvement and scalability by standardizing workflows, monitoring performance, and improving the client onboarding experience.
• Monitor implementation quality, data integrity, and risk, conduct regular audits, and ensure confidentiality and compliance.
• Lead, coach, and develop implementation team members, fostering accountability, professional growth, and knowledge sharing.
• Contribute to departmental planning and strategy, translating organizational priorities into implementation goals and operating plans.
• Support personnel decisions, including hiring, promotions, performance management, succession planning, and workforce development.
• Serve as a senior liaison between implementation and client services to resolve escalations and ensure smooth post-launch transitions.
• Stay current on industry trends, regulatory changes, and best practices in HCM implementation, applying insights to team processes and client delivery.

Skills

UKG Ready knowledge

Project management

Communication skills

Leadership

Payroll knowledge

Data analysis

Education

Bachelor's degree in business / accounting / HR / IS

FPC or CPP certification

Tools

Microsoft Office

Job description

World Payroll & HR (WPHR) is seeking a Manager of Implementation to lead UKG Ready onboarding, configuration, testing, and go-live readiness for a portfolio of client projects. You will guide client enablement, coordinate cross-functional teams, and drive scalable, high-quality delivery.

This role requires strong UKG Ready expertise, project leadership, and a proactive approach to client satisfaction and retention.