Senior UKG Analyst - Scheduling

Discount Tire; Scottsdale (AZ); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Discount Tire in Scottsdale is seeking a Senior Workforce Systems Analyst to manage and optimize the UKG Pro platform across timekeeping, scheduling, and payroll. You will configure modules, maintain data integrity, and partner with IT and HR to translate business needs into system solutions.

You will build reports and dashboards, support end-users with training, and lead integrations with Workday and other systems. A strong background in HRIS, analytics, and project work is required.

Competenze

• Minimum 5 years' UKG Pro configuration, reporting, or administration experience.
• Experience with at least one full UKG Pro Timekeeping or Advanced Scheduling implementation and Workday/UKG Pro Payroll integration.
• Experience managing integrations and troubleshooting data feeds.
• Strong UKG Pro reporting analytics (BI/Data Hub) skills.
• Understanding of HR, payroll, or workforce management processes.
• Excellent analytical, problem-solving, and communication abilities.
• Ability to work independently and manage multiple priorities.
• Experience with APIs/SFTP or HR integrations middleware preferred.
• Knowledge of HR data governance, security, and compliance preferred.

Mansioni

• UKG Pro platform management: configure modules, workflows, security, and preferences.
• Ensure updates and patches are tested and implemented successfully.
• Manage table setups, user access, roles, and configuration changes.
• Administer integrations between UKG Pro and internal/external systems (e.g. Workday).
• Monitor data feeds, troubleshoot errors, and ensure data integrity.
• Design and maintain APIs, SFTP feeds, and middleware connections.
• Serve as primary contact for UKG Pro issues and enhancements.
• Troubleshoot problems and coordinate resolution with UKG support.
• Identify opportunities to streamline processes and maximize UKG capabilities.
• Maintain system documentation, data flow diagrams, and SOPs.
• Partner with HR, Operations, Payroll, and IT to translate business needs into solutions.
• Support end-users with training and knowledge-sharing.
• Participate in cross-functional projects related to HR/Operations systems.
• Build and optimize reports/dashboards using UKG Pro reporting tools or Data Hub.
• Provide actionable analytics to HR, Finance, Operations, and leadership.

Conoscenze

UKG Pro configuration

Reporting analytics

System integrations

Data governance

HRIS knowledge

APIs & SFTP

Tableau

Problem solving

Communication

Multitasking independence

Formazione

Bachelor's degree in Information Systems or related field

Strumenti

Workday integration

UKG Pro Payroll

Data Hub

Tableau

Microsoft Office

Descrizione del lavoro

Overview

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year, and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

Overview

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year, and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

Under minimal supervision, the Senior Workforce Systems Analyst is responsible for managing, configuring, and optimizing the UKG Pro platform to support workforce operations, HR, and payroll. This role focuses heavily on system configuration, integrations, reporting/analytics, troubleshooting, and ensuring data accuracy across the HR technology ecosystem.

Essential Duties And Responsibilities

• UKG Pro Platform Management
• Configure and maintain UKG Pro modules (Timekeeping, WFM, etc.) including workflows, business rules, security settings, and system preferences.
• Ensure system updates, patches, and enhancements are tested and implemented successfully.
• Manage table setups, fields, user access, roles, and configuration changes.
• Integrations & Data Management
• Administer integration between UKG Pro and internal/external systems (e.g. Workday).
• Monitor automated data feeds, troubleshoot errors, and ensure ongoing data integrity.
• Partner with IT and vendors to design and maintain APIs, SFTP feeds, and middleware connections.
• Support, Troubleshooting & Continuous Improvement
• Serve as a primary point of contact for UKG Pro system issues and enhancements.
• Troubleshoot functional and technical problems and coordinate resolution with UKG support when needed.
• Identify opportunities to streamline processes and maximize UKG capabilities.
• Maintain system documentation, configuration notes, data flow diagrams, and SOPs.
• Stakeholder Partnership
• Partner with HR, Operations, Payroll, and IT to understand business needs and translate them into system solutions.
• Support end-users with training, knowledge-sharing, and materials.
• Participate in cross-functional projects related to HR/Operations systems and workflows.
• Reporting & Analytics
• Build, maintain, and optimize reports and dashboards using UKG Pro reporting tools or Data Hub.
• Provide actionable analytics to HR, Finance, Operations, and leadership teams.
• Translate business requirements into effective reporting solutions.
• Other duties as assigned

Qualifications

• This position requires a minimum of 5 years' experience with UKG Pro configuration, reporting, and/or administration.
• Experience completing at least one full implementation of UKG Pro Timekeeping or Advanced Scheduling, and integration with Workday or UKG Pro Payroll is required.
• Experience managing integrations and troubleshooting data feeds is necessary.
• Strong reporting/analytics skills within UKG Pro (BI, Data Hub, or equivalent) required.
• Understanding of HR, payroll, or workforce management processes is required.
• Excellent analytical, problem solving, and communication skills.
• Ability to work independently and manage multiple priorities.
• Experience with APIs, SFTP, or HR integrations middleware preferred.
• Familiarity with HR data governance, security, and compliance standards preferred.
• Project or change management experience preferred.Advanced computer skills, including proficiency in Microsoft Word, Excel, Power point and Visio.
• Experience with Tableau a plus.
• Able to translate technical concepts into non-technical language for diverse audiences.
• Ability to work efficiently under pressure, meet deadlines accurately, and maintain a professional demeanor while working independently is crucial.
• Exceptional customer service skills are required, including the ability to manage and respond effectively to various customer situations while maintaining a positive and professional attitude.
• Demonstrate strong troubleshooting, organizational, and problem‑solving abilities, with a proactive, can‑do attitude and a willingness to take calculated risks.
• Adaptability to change requirements is essential.
• Maintaining confidentiality, treating others with respect, and upholding company values are fundamental expectations.

Educational Requirements

• Bachelor's degree Information Systems, Business, Industrial Engineering or a related field or equivalent experience is required. Advanced degree is beneficial.
• Professional certifications are a plus.

Work Days

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.