Senior UI/UX Designer - Shape AI-Driven Digital Experiences

Salesforce, Inc.; Atlanta (GA); Presencial; USD 123 000 - 186 000; Tempo integral

Resumo da oferta

Salesforce, Inc. is seeking a Lead UI/UX Designer to shape the future of Digital Customer Experience.

You’ll craft and articulate the digital experience, collaborating with product and technology partners to deliver high-quality interfaces and polished user experiences across web, mobile, and in-app environments. You will drive user-centered design processes, mentor teams, and advocate for accessible, ethical design while exploring AI-assisted workflows and emerging interaction patterns to solve

Qualificações

• 5-7+ years of hands-on experience designing and leading B2C or B2B products and websites within cross-functional teams.
• Proven track record of implementing globally impactful, universally designed experiences catering to diverse languages and abilities.
• Strong proficiency in user-centered design methods and best practices.
• Expertise in the entire user experience design process, from customer journey mapping to wireframing, high fidelity prototyping and testing designs.

Responsabilidades

• Design intuitive and trustworthy digital experiences that contribute to customer success at Salesforce.
• Translate complex product capabilities, business logic, human + AI workflows, and customer needs into clean UI designs, wireframes, and interactive Figma prototypes.
• Prototype and test concepts rapidly to resolve ambiguity, validate flows, and continuously refine experiences based on real-world usage.
• Contribute to customer journey mapping and other experience design artifacts and tools.
• Present and communicate design concepts and rationales confidently to cross-functional partners and stakeholders.
• Oversee the design of multiple, web, mobile and in-app features, interfaces, and experiences.
• Provide clear design handoff documentation and specs to streamline technical execution.
• Partner with engineering to ensure high-quality implementation and a polished user experience.
• Plan, execute, and report on user research, incorporating findings into design decisions.
• Solicit feedback from peers and stakeholders to continuously improve designs.
• Advocate for ethical, inclusive, and accessible designs, ensuring features and bug fixes prioritize these principles.

Conhecimentos

UI design

UX design

Figma

Design systems

Ferramentas

Figma

Descrição da oferta de emprego

Salesforce, Inc. is seeking a Lead UI/UX Designer to shape the future of Digital Customer Experience.

You’ll craft and articulate the digital experience, collaborating with product and technology partners to deliver high-quality interfaces and polished user experiences across web, mobile, and in-app environments. You will drive user-centered design processes, mentor teams, and advocate for accessible, ethical design while exploring AI-assisted workflows and emerging interaction patterns to solve