Senior Experience Architect: AI‑Driven UX Leader

salesforce.com, inc.; Town of Texas (WI); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce Experience Design is seeking a Senior Experience Architect to lead interactive-web and mobile design engagements, guiding strategy and execution for enterprise clients. The role emphasizes design leadership, customer discovery, and delivering high-value experiences across the Salesforce platform.

The ideal candidate has 10–12 years in design, strong AI tooling experience, and a proven ability to collaborate across cross-functional teams while traveling as needed.

Qualifications

• Extensive experience in experience design and enterprise technology transformation.
• Ability to lead multidisciplinary teams and manage client engagements.
• Excellent written and verbal communication across diverse audiences.

Responsibilities

• Lead design teams to deliver activities and artefacts across project lifecycles.
• Collaborate with clients to define scope, roadmaps and strategic plans.
• Mentor designers and translate research into actionable design decisions.
• Travel up to 50% as required and maintain client relationships.

Skills

AI tools

Leadership

Design thinking

Research

Communication

Salesforce knowledge

Education

Degree or equivalent relevant experience

Tools

Figma

Adobe Creative Suite

Sketch

InVision/Prototyping tools

Job description

Salesforce Experience Design is seeking a Senior Experience Architect to lead interactive-web and mobile design engagements, guiding strategy and execution for enterprise clients. The role emphasizes design leadership, customer discovery, and delivering high-value experiences across the Salesforce platform.

The ideal candidate has 10–12 years in design, strong AI tooling experience, and a proven ability to collaborate across cross-functional teams while traveling as needed.