Senior UAT Lead, Travel Product (Web & Mobile)

JPMorganChase; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Business User Acceptance Testing Lead for the Travel Product team to own testing strategy and execution across web and mobile experiences. You will partner with product and engineering to deliver high-quality releases and design practical test approaches.

You will lead testing efforts across cross-functional teams, communicate clearly with stakeholders, and ensure issues are driven to resolution through release and post-production validation.

Qualifications

• Minimum 5 years total professional experience, including at least 3 years of quality assurance experience.
• Bachelor's degree.
• Experience testing web and mobile applications, including Android and iOS.
• Experience with functional test automation tools and technologies (Selenium, Java, Cucumber).
• Ability to manage multiple streams of work and deliver on committed timelines.
• Experience using workflow and documentation tools (Jira, Confluence).
• Demonstrated ability to lead complex testing efforts across cross-functional teams, proactively managing impediments and risks.

Responsibilities

• Partner with product, engineering, and cross-functional stakeholders to align on testing scope, timelines, and release readiness.
• Create and execute end-to-end user acceptance testing plans for web and mobile experiences.
• Design business use cases and translate them into clear, executable test scenarios and scripts.
• Coordinate test data setup and data conditioning to support reliable execution.
• Execute testing in an Agile delivery environment and support iterative delivery cycles.
• Identify, document, and communicate defects and risks, driving them to closure with clear ownership and follow-through.
• Manage multiple workstreams simultaneously while maintaining strong attention to detail.
• Provide structured status updates, highlighting progress, dependencies, and decisions needed.

Skills

QA experience

Web & mobile testing

Test automation

Jira/Confluence usage

Stakeholder communication

Agile delivery

Leadership in testing

Education

Bachelor's degree

Tools

Selenium

Java

Cucumber

Quality Center/ALM

qTest

Jira

Confluence

Rest Assured

SoapUI

Postman

Job description

Chase is seeking a Business User Acceptance Testing Lead for the Travel Product team to own testing strategy and execution across web and mobile experiences. You will partner with product and engineering to deliver high-quality releases and design practical test approaches.

You will lead testing efforts across cross-functional teams, communicate clearly with stakeholders, and ensure issues are driven to resolution through release and post-production validation.