Senior Trust & Safety Tech Program Lead - Fraud & AI

GitLab Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

GitLab Inc. is seeking a seasoned Technical Program Manager to join the Trust and Safety team within the security division.

You will coordinate cross-functional workstreams to mitigate fraud and abuse, translating technical requirements into business actions and driving implementations across Engineering, Product, Legal, and Finance. You will leverage AI to develop early detection and triage for fraud risks, and lead initiatives in a fully remote, asynchronous environment.

Qualifications

• 5+ years in technical program management, security program mgmt, or trust & safety, fraud, or risk operations.
• Working knowledge of fraud patterns like account takeover, payment fraud, bot signups, and phishing.
• Clear, concise written communication suited to an all-remote, asynchronous environment.

Responsibilities

• Be the connection between T&S, Engineering, Product, Legal, and Finance to drive fraud and abuse mitigation.
• Turn abuse and fraud trends into proposed defense measures and gain buy-in through cross-functional leadership.
• Leverage AI to build early identification and triage of fraud and abuse risks.

Skills

Technical PM

Fraud patterns

Asynchronous comms

Job description

GitLab Inc. is seeking a seasoned Technical Program Manager to join the Trust and Safety team within the security division.

You will coordinate cross-functional workstreams to mitigate fraud and abuse, translating technical requirements into business actions and driving implementations across Engineering, Product, Legal, and Finance. You will leverage AI to develop early detection and triage for fraud risks, and lead initiatives in a fully remote, asynchronous environment.