Senior Treasury Product & Solutions Manager

Bank of America; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America in Charlotte, NC is seeking a senior client engagement and product solutions expert to lead strategic client conversations, manage high-dollar deals, and coordinate across product, sales, and relationship teams. The role focuses on driving growth, improving merchant solutions, and delivering superior client outcomes.

You will collaborate with merchant services, sales, and implementation teams to optimize programs, manage escalations, and stay ahead of industry trends while

Qualifications

• Minimum 5 years in a similar role.
• Ability to travel up to 20%.
• Ability to cultivate and strengthen relationships with senior staff.
• Ability to consult with C-level executives.
• Demonstrated ability to work independently toward goals.
• Demonstrated strong communication and presentation skills.
• Strong planning, prioritization and time management.
• Proficient with Microsoft Office applications and sales tools.

Responsibilities

• Lead product experts supporting client engagements and account management.
• Drive opportunities and influence solutions with strategic clients.
• Coordinate across product, sales and client relationship teams.
• Manage client reviews and complex and high-dollar deals.
• Provide strategic guidance on merchant trends and solutions.
• Coach and mentor new teammates and identify training opportunities.
• Assist in cross-team improvement initiatives and escalation management.
• Represent the bank at industry events and in client discussions.

Skills

Client management

Client focus

Leadership

Strategy planning

Business acumen

Change management

Client experience

Solutions advisory

Inclusive leadership

Account management

Adaptability

Presentation skills

Talent development

Tools

Microsoft Excel

PowerPoint

Outlook

OneNote

Job description

Bank of America in Charlotte, NC is seeking a senior client engagement and product solutions expert to lead strategic client conversations, manage high-dollar deals, and coordinate across product, sales, and relationship teams. The role focuses on driving growth, improving merchant solutions, and delivering superior client outcomes.

You will collaborate with merchant services, sales, and implementation teams to optimize programs, manage escalations, and stay ahead of industry trends while