Senior Treasury & Cash Operations Specialist

Prudential Financial, Inc; Dallas (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Market-competitive salary

Health benefits

401(k) match

Pension plan

Wellness programs

Work/Life resources

Education benefit

Employee stock plan

Job summary

PGIM Real Estate seeks an Investment Operations professional to manage cash processing for loans serviced by PRELS, including borrower payments, wires, and ACH activity. You will ensure accurate posting and daily balance with strong attention to detail.

You will also support subsidy billing, MIP transmission to HUD, and month-end reporting, coordinating with Treasury, Accounting, and other teams to resolve issues and maintain stringent controls.

Qualifications

• Bachelor's degree with treasury, banking, cash operations, or loan servicing experience.
• Strong understanding of cash processing, bank activity, payment application, daily balancing, and reconciliation responsibilities.
• Proficiency in Microsoft Excel, including spreadsheets, formulas, calculations, and data review.

Responsibilities

• Handle cash processing functions for loans serviced by PRELS, including incoming borrower payments, wire transfers, ACH activity, and other cash receipts.
• Perform daily cash balancing and reconciliation to ensure payments processed agree to bank activity and system postings.
• Research and resolve unidentified wires, unapplied receipts, payment discrepancies, receipt account items, and posting exceptions, including monitoring aging items and escalating unresolved issues as appropriate.
• Process approved disbursements in the loan system, including suspense, expense, escrow, and reserve activity, and set up and monitor pre-authorized borrower transfers.
• Support monthly subsidy billing, MIP transmission to HUD, month-end reporting, ad hoc reporting, and audit requests.
• Communicate with internal teams, banking partners, Treasury, Accounting, Asset Management, Special Servicing, and other servicing contacts to obtain supporting details needed to identify, apply, and clear funds.
• Maintain accurate documentation of research, resolution steps, clearing activity, and audit support while ensuring payment processing follows internal controls, servicing requirements, and established deadlines.
• Identify recurring payment issues or process gaps and recommend improvements to reduce unapplied cash and enhance productivity, efficiency, and customer service.

Skills

Cash processing

Excel

Attention to detail

Education

Bachelor's degree in finance or related field

Tools

McCracken Strategy

Job description

PGIM Real Estate seeks an Investment Operations professional to manage cash processing for loans serviced by PRELS, including borrower payments, wires, and ACH activity. You will ensure accurate posting and daily balance with strong attention to detail.

You will also support subsidy billing, MIP transmission to HUD, and month-end reporting, coordinating with Treasury, Accounting, and other teams to resolve issues and maintain stringent controls.