Senior Travel Service & Membership Ambassador

Fountain; Sarasota (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free CLEAR membership

401(k) with company match

10 paid holidays

Medical, Dental, and Vision Insurance

Paid Time Off

Job summary

CLEAR is hiring a Senior Service and Sales Representative in Sarasota to create frictionless experiences for members and travelers. You will drive enrollment, deliver high-quality service, and follow stringent security protocols in a fast-paced environment.

You will mentor teammates, resolve inquiries, and ensure proper training while staying compliant with all screening requirements. This is a full-time, on-site role with competitive benefits.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Open availability and flexibility for varying shifts.
• Ability to stand up to 8 hours daily.
• Desire to grow into a management or leadership role.
• Successful completion of CLEAR, airport, and government screening, plus background checks.
• May include SF-85 and drug tests.

Responsibilities

• Drive membership enrollments by engaging travelers and educating them about CLEAR benefits.
• Balance high volume with high-quality customer and member experiences.
• Resolve traveler and/or member concerns in a timely manner, escalating when needed.
• Adhere to security procedures by validating documents and traveler IDs.
• Assist in training and development of team members, acting as a subject matter expert.
• Troubleshoot hardware and software issues to ensure frontline triage is completed.

Skills

Customer service

Communication

Leadership

Flexibility

Attention to detail

Education

High school diploma or GED

Job description

CLEAR is hiring a Senior Service and Sales Representative in Sarasota to create frictionless experiences for members and travelers. You will drive enrollment, deliver high-quality service, and follow stringent security protocols in a fast-paced environment.

You will mentor teammates, resolve inquiries, and ensure proper training while staying compliant with all screening requirements. This is a full-time, on-site role with competitive benefits.