Senior Member Experience & Sales Ambassador

CLEAR; Sarasota (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Free CLEAR membership

401(k) retirement plan with company‑m‎

10 company-paid holidays

Medical, Dental, and Vision Insurance

Paid Time Off

Job summary

CLEAR is seeking a Senior Service and Sales Representative (Senior Ambassador) in Florida to create frictionless experiences for our members and travelers. You will drive enrollment, support the team, and uphold security standards while delivering outstanding customer service.

Ideal candidates are self-motivated, capable of working autonomously, and ready to grow into leadership roles. The role offers full-time hours and benefits, with emphasis on accuracy and efficiency in a fast-paced

Qualifications

• You must be 18 years of age or older.
• High school diploma or GED equivalent required.
• Open availability and flexibility to work a variety of shifts.

Responsibilities

• Drive membership enrollments by engaging travelers and educating them about CLEAR benefits.
• Balance high volume with high-quality customer and member experiences.
• Resolve traveler and/or member concerns or inquiries in a timely manner, escalating when needed.
• Adhere to security procedures by validating airline documents and CLEAR traveler IDs.
• Support training and development of team members; act as a subject matter expert on the job.
• Troubleshoot technical issues with hardware and software; ensure front line triage before escalation.

Job description

CLEAR is seeking a Senior Service and Sales Representative (Senior Ambassador) in Florida to create frictionless experiences for our members and travelers. You will drive enrollment, support the team, and uphold security standards while delivering outstanding customer service.

Ideal candidates are self-motivated, capable of working autonomously, and ready to grow into leadership roles. The role offers full-time hours and benefits, with emphasis on accuracy and efficiency in a fast-paced