Senior Travel Operations Lead

NetJets IP, LLC; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account with employer"s

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits

401(k) plan with employer match

Job summary

NetJets Services, Inc. is seeking a Senior Travel Coordinator to manage domestic and international travel for employees and vendors, ensuring policy compliance and high-quality service. The role involves mentoring peers and supporting process improvements within a collaborative team environment.

The position emphasizes strong communication, budget awareness, and the ability to adapt to changing schedules while coordinating airline, hotel, and ground transportation arrangements.

Qualifications

• Graduate of travel school or relevant degree preferred.
• GDS experience in corporate travel environment.
• Proficient in MS Office and IJET2.

Responsibilities

• Understand and enforce NetJets Travel Policy/Guidelines and supplier agreements.
• Monitor workflow and day-to-day tasks, work independently and with the team.
• Collaborate with operations and pilots on travel support.
• Provide guidance/training to Travel Coordinators and staff as needed.
• Identify and resolve problems/escalations with internal/external processes.

Skills

Customer service

Travel coordination

Communication

Team leadership

Problem solving

Crisis management

Budget awareness

Collaboration

Education

High School

Tools

MS Office

IJET2

Job description

NetJets Services, Inc. is seeking a Senior Travel Coordinator to manage domestic and international travel for employees and vendors, ensuring policy compliance and high-quality service. The role involves mentoring peers and supporting process improvements within a collaborative team environment.

The position emphasizes strong communication, budget awareness, and the ability to adapt to changing schedules while coordinating airline, hotel, and ground transportation arrangements.