Senior Travel Center Operations Leader

Certified Oil Company; Ravenna (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Wages

Structured Training

Earned wage access

Paid Time Off

Medical Coverage

401K Match

Team Discounts

Tuition Reimbursement

Employee Assistance Program

Health Savings Account

Company Spirit Days

Job summary

Cumberland Farms in Ohio is seeking a high-energy, guest-focused leader to manage a high-volume travel center. You will oversee convenience retail, fuel operations, foodservice, and driver amenities while developing a strong team and delivering exceptional guest experiences.

You will drive financial performance, maintain safety standards, staff development, and adhere to company policies. A background in convenience retail or travel-center management, ServSafe certification, and a Bachelor's or

Qualifications

• Minimum Education: High School Diploma or GED.
• Minimum Experience: 5+ years in leadership in convenience retail or travel center.
• Licenses/Certifications: ServSafe Certification preferred.

Responsibilities

• Lead and develop a high-performing leadership team through hiring, training, coaching and scheduling.
• Deliver an exceptional guest experience with fast, friendly service.
• Oversee daily operations across retail, fueling, DEF, foodservice, showers and driver amenities.
• Manage sales, fuel, labor, expenses, inventory and profitability.
• Maintain cleanliness, merchandising, in-stock conditions and equipment uptime.
• Ensure compliance with policies, safety standards and regulatory requirements.
• Partner with Facilities, Fuel Operations and vendors for maintenance.
• Analyze metrics to identify opportunities and drive improvement.
• Foster accountability, teamwork, safety and succession planning.
• Perform other duties as assigned by the District Manager.

Skills

Strong leadership

Coaching abilities

Guest service

Interpersonal skills

Written and verbal communication

Financial and business acumen

Decision making in fast-paced env

Organizational skills

Problem solving

MS Office / retail systems

Education

High School Diploma or GED

Associate's degree in Business

Bachelor's degree in Business / Hospitality / Retail

Job description

Cumberland Farms in Ohio is seeking a high-energy, guest-focused leader to manage a high-volume travel center. You will oversee convenience retail, fuel operations, foodservice, and driver amenities while developing a strong team and delivering exceptional guest experiences.

You will drive financial performance, maintain safety standards, staff development, and adhere to company policies. A background in convenience retail or travel-center management, ServSafe certification, and a Bachelor's or