Senior Transportation Operations Leader (24/7)

Penske; Reading (MA); On-site; USD 125,000 - 185,000; Full time

Job summary

Penske Logistics in Reading, PA, is seeking a Senior Manager, Transportation Support Services, to lead 24/7 Transportation Support Services operations and drive strategic initiatives. You will guide managers, optimize performance, and ensure service excellence for internal and external customers.

The role demands strong leadership, financial acumen, and the ability to manage large, cross-functional programs while delivering scalable solutions and an exceptional associate experience.

Qualifications

• Bachelor's Degree in Business, Logistics, or related field.
• 8+ years in transportation, logistics, or call-center operations.
• Minimum 5 years of progressive leadership experience.
• Experience leading large-scale operations across multiple functions.
• Proven ability to develop operational improvements and change initiatives.
• Strong cross-functional influence and stakeholder management.
• Proficiency with Microsoft Office and workforce management tools.
• Excellent written and oral communication, leadership development
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide leadership for Transportation Support Services operations and align with department priorities.
• Develop leaders and functional teams, fostering accountability and collaboration.
• Translate objectives into actionable plans, staffing, and execution strategies.
• Monitor performance, trends, and metrics to identify risks and opportunities.
• Recommend staffing, process, and operational improvements to boost efficiency.
• Collaborate with leadership on budgeting, forecasts, and resource planning.
• Lead cross-functional initiatives and drive technology and process improvements.
• Build strong relationships with customers and internal partners.

Skills

Leadership

Operations management

Budgeting

Forecasting

P&L management

Stakeholder influence

Analytical skills

Communication skills

Change management

Travel willingness

Education

Bachelor's degree in Business/Logistics/Operations

Tools

Microsoft Excel

PowerPoint

Workforce management software

Job description

Penske Logistics in Reading, PA, is seeking a Senior Manager, Transportation Support Services, to lead 24/7 Transportation Support Services operations and drive strategic initiatives. You will guide managers, optimize performance, and ensure service excellence for internal and external customers.

The role demands strong leadership, financial acumen, and the ability to manage large, cross-functional programs while delivering scalable solutions and an exceptional associate experience.