Senior Transitional Care Coordinator

American Senior Communities LLC in; Indianapolis (IN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, vision & dental insurance

401(k) retirement plan options

Paid Time Off and holiday pay

Referral bonus program

Tuition reimbursement and certificate

Continued education opportunities

Employee assistance program

Discounts

Job summary

American Senior Communities seeks a Senior Transitional Care Coordinator to provide information and coordinate care for new residents. You will coach the Care Coordination Center team, handle inquiries, validate insurance coverage, and initiate clinical assessments with the appropriate teams.

The role emphasizes coordinating care, mentoring colleagues, and ensuring seamless access to admissions and insurance authorization for residents.

Qualifications

• Bachelor's degree in marketing or related field preferred, or three-years equivalent experience in lieu of degree.
• One to three years nursing facility, community relations, sales and/or social service experience required.
• Previous health care admissions/marketing/sales experience preferred.

Responsibilities

• Coordinate care and services for new residents via telephonic conversations.
• Coach and mentor Care Coordination Center team members while handling inquiries and referrals.
• Validate healthcare coverage through all insurance plans and initiate clinical assessments and managed insurance authorization.

Skills

Nursing facility experience

Community relations

Sales experience

Social service experience

Education

Bachelor's degree in marketing or related field

Job description

Senior Transitional Care Coordinator (Project Management)

American Senior Communities is now hiring a Senior Transitional Care Coordinator

Senior Transitional Care Coordinator (STCC) provides customers with facility-related information via telephonic conversations and assists in coordinating care and services for new residents. This role provides coaching and mentorship to the Care Coordination Center team members, while receiving inquiries and referrals, validating healthcare coverage through all insurance plans, and engaging the appropriate team members to initiate clinical assessments and managed insurance authorization.

Requirements

• Bachelor's degree marketing or related field preferred; or three-years equivalent experience in lieu of degree.
• One to three years nursing facility, community relations, sales and/or social service experience required.
• Previous health care admissions/marketing/sales experience preferred.

Benefits and perks include:

• Medical, vision & dental insurance with Telehealth option
• 401(k) retirement plan options
• Paid Time Off (PTO) and holiday pay
• Lucrative employee referral bonus program
• Tuition reimbursement and certification reimbursement
• Continued education opportunities through tuition discounts and program partnerships
• Employee assistance program & wellness support
• Retail, food & entertainment discounts and so much more

*Full-Time and Part-Time Benefits may vary, terms and conditions apply

About American Senior Communities

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.

Equal Opportunity Employer
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