Senior Transitional Care Coach & Coordinator

American Senior Communities; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Telehealth

401(k)

PTO

Holiday Pay

Referral Bonus

Paid Training

Tuition Reimbursement

Certification Reimbursement

Education Partnerships

EAP

Wellness Support

Discounts

Job summary

American Senior Communities in Indianapolis, Indiana, is hiring a Senior Transitional Care Coordinator to provide facility-related information by phone and coordinate care for new residents.

You will coach the Care Coordination Center team, handle inquiries, validate insurance coverage, and mobilize the clinical team to arrange assessments and managed authorizations.

This role emphasizes collaboration, patient advocacy, and ensuring smooth transitions for residents and families.

Qualifications

• Bachelor’s degree in marketing or related field preferred, or three-years equivalent experience.
• One to three years nursing facility, community relations, sales and/or social service experience required.
• Previous health care admissions/marketing/sales experience preferred.

Responsibilities

• Coordinate care and services for new residents.
• Provide coaching and mentorship to Care Coordination Center team members.
• Validate healthcare coverage and engage team for clinical assessments and insurance authorization.

Skills

Healthcare admissions

Sales experience

Community relations

Customer service

Education

Bachelor’s degree in marketing or related field

Job description

American Senior Communities in Indianapolis, Indiana, is hiring a Senior Transitional Care Coordinator to provide facility-related information by phone and coordinate care for new residents.

You will coach the Care Coordination Center team, handle inquiries, validate insurance coverage, and mobilize the clinical team to arrange assessments and managed authorizations.

This role emphasizes collaboration, patient advocacy, and ensuring smooth transitions for residents and families.