Senior Transit ITS Lead CAD/AVL & Real-Time Ops

Fountain; Naples (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

WeDriveU is seeking a Senior ITS Analyst to lead ITS systems for the Collier County bus operation, focusing on CAD/AVL, onboard equipment, and real-time passenger information. You will administer and troubleshoot devices, support vehicle integrations, and ensure data accuracy across routes and GTFS feeds.

This hands-on role requires strong systems administration, vendor coordination, and the ability to work with operations and dispatch during outages or upgrades.

Qualifications

• Bachelor's degree or equivalent experience in IT/ transit tech.
• 5+ years supporting enterprise, fleet, transportation, or transit technology with hands-on troubleshooting.
• Direct experience with transit CAD/AVL or similar bus ITS systems.
• Experience with hardware/software integration, vendor systems, cellular communications, APIs, data feeds, and production troubleshooting.
• Willingness to work on or around transit vehicles and during off-hours for outages or service changes.

Responsibilities

• Serve as the primary technical administrator and subject-matter expert for transit ITS applications and onboard technology.
• Monitor system health and resolve hardware, software, communications, configuration, and data issues affecting buses, Dispatch, passenger information, or other connected transit systems.
• Administer and support CAD/AVL functions used for real-time vehicle location, schedule adherence, operator communications, fleet monitoring, detours, and service management.
• Coordinate with ITS vendors, vehicle manufacturers, Maintenance, IT, and Operations to troubleshoot issues, manage support cases, test fixes, coordinate upgrades, and document resolutions.
• Develop dashboards, reports, queries, or data extracts that support Operations, Planning, customer reporting, and system-performance analysis.
• Maintain technical documentation, inventories, configuration records, change logs, and user guides.

Skills

CAD/AVL systems

Transit ITS

System administration

Troubleshooting

Vendor management

Education

Bachelor's degree in IT, IS, CS, engineering, transportation tech or related field

Tools

CAD/AVL platforms

Job description

WeDriveU is seeking a Senior ITS Analyst to lead ITS systems for the Collier County bus operation, focusing on CAD/AVL, onboard equipment, and real-time passenger information. You will administer and troubleshoot devices, support vehicle integrations, and ensure data accuracy across routes and GTFS feeds.

This hands-on role requires strong systems administration, vendor coordination, and the ability to work with operations and dispatch during outages or upgrades.