Public Transit ITS Specialist: CAD/AVL & Tech Support

Transdev North America; Arlington (VA); On-site; USD 64,000 - 90,000; Full time

Benefits offered by this job

Vacation 2 weeks

Sick days 5 days

Holidays 12 days

401(k) + benefits

Job summary

Transdev North America seeks an Intelligent Transportation Systems (ITS) Specialist to support development, integration, performance, and maintenance of ITS within the public transit network in Arlington. You will assist in implementing CAD/AVL, APC, real-time information systems, and digital signage, while coordinating with vendors and internal teams.

The role requires a Bachelor’s degree or equivalent experience, Windows proficiency, and strong communication.

Qualifications

• Bachelor’s degree in Transportation Planning, IT, CS, and Engineering or related field (or equivalent years of experience).
• Proficient in Windows; excellent Word, Excel, Outlook.
• Ability to communicate clearly in English.
• Ability and availability to work standard business hours with occasional weekends/overnight hours.
• Willingness to learn and adapt to new technologies and processes.

Responsibilities

• Assist in implementing, monitoring, and maintaining ITS applications (CAD/AVL, APC, real-time information, digital signage).
• Assist in planning, procurement, implementation, and lifecycle management of ITS projects.
• Coordinate with vendors, internal departments, and external partners for project delivery.
• Collect, analyze, and report ITS data to support service planning and performance monitoring.
• Provide end-user training and technical support to Operators, Dispatchers, Supervisors and staff.
• Ensure ITS technologies comply with industry standards and cybersecurity requirements.
• Identify and evaluate emerging ITS technologies and recommend upgrades.
• Provide IT support for hardware, software, and mobile devices; troubleshoot issues.
• Collaborate with internal departments to diagnose and resolve ITS issues.

Skills

Communication

Collaboration

Organizational skills

Independent work

Problem solving

Education

Bachelor’s degree in Transportation Planning, IT, CS or Engineering

Tools

Swiftly

Clever Devices

Spare

Remix

GTFS

GTFS-RT

Job description

Transdev North America seeks an Intelligent Transportation Systems (ITS) Specialist to support development, integration, performance, and maintenance of ITS within the public transit network in Arlington. You will assist in implementing CAD/AVL, APC, real-time information systems, and digital signage, while coordinating with vendors and internal teams.

The role requires a Bachelor’s degree or equivalent experience, Windows proficiency, and strong communication.