Senior Transit Dispatcher — Operations & Analytics

County of Kauai; Shiprock (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

County of Kauaʻi is seeking a Transit Dispatcher III to coordinate dispatching for public transportation and paratransit services. You will supervise transit personnel, monitor schedules, and maintain records while mentoring junior staff.

The role requires a high school diploma and at least five and a half years of related experience in public contact, dispatching, or clerical duties, with strong data analysis skills.

Qualifications

• A combination of education and experience equivalent to a high school diploma.
• Five and a half years of work experience in public contact, customer service, clerical duties, radio/telephone operation, or dispatching.

Responsibilities

• Oversees coordination and prioritization of service requests and emergencies.
• Supervises deployment of transit personnel, materials, and equipment.
• Ensures adherence to transit schedules and policies.
• Mentors lower-level dispatchers and performs data analysis for reports.

Skills

Public contact

Customer service

Clerical duties

Radio/telephone operation

Dispatching

Education

High school diploma or equivalent

Tools

Radio-telephone system

Job description

County of Kauaʻi is seeking a Transit Dispatcher III to coordinate dispatching for public transportation and paratransit services. You will supervise transit personnel, monitor schedules, and maintain records while mentoring junior staff.

The role requires a high school diploma and at least five and a half years of related experience in public contact, dispatching, or clerical duties, with strong data analysis skills.