Senior Transformation & Process Design Lead

Xcel Energy Inc; Minneapolis, Northern (MN, KY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Pension

401(k) plan

Paid time off (PTO)

Holidays

Volunteer Paid Time Off (VPTO)

Parental Leave

Job summary

Xcel Energy Inc. is seeking a Sr Business Functional Consultant to lead moderately complex business process design and integration across transformation initiatives.

The role engages cross-functional partners, translates business needs into actionable future state recommendations, and drives readiness activities for sustainable adoption. It bridges current operations with future capabilities through collaboration and stakeholder engagement.

Qualifications

• Bachelor’s degree in business or related field; or equivalent combination of training and relevant experience.
• Strong understanding of utility processes and performance drivers.
• Excellent communication, critical thinking and problem-solving skills.
• 5+ years in operations, business process improvement or service delivery

Responsibilities

• Serve as a trusted advisor for business functional teams by providing advanced subject matter expertise across multiple business processes.
• Lead program activities such as business process design, requirements mapping, operational planning and functional impact assessments.
• Independently identify, assess and communicate operational impacts of proposed changes, escalating risks or misalignments as needed and resolve.
• Lead business functional testing cycles, partner with training team to shape content design and guide user adoption strategies to ensure readiness.
• Collaborate across business functional areas to ensure integrated end-to-end process continuity and alignment with customer experience outcomes.
• Champion continuous improvement by analyzing pain points and synthesizing insights into actionable recommendations.
• Define functional performance metrics, reporting needs and post implementation success criteria for assigned domains.

Skills

Business process design

Requirements mapping

Operational planning

Stakeholder engagement

Communication

Education

Bachelor’s degree in business or related field

Job description

Xcel Energy Inc. is seeking a Sr Business Functional Consultant to lead moderately complex business process design and integration across transformation initiatives.

The role engages cross-functional partners, translates business needs into actionable future state recommendations, and drives readiness activities for sustainable adoption. It bridges current operations with future capabilities through collaboration and stakeholder engagement.