Senior Training & Enablement Specialist - Remote

World Wide Technology, Inc.; United States; A distancia; USD 56.000 - 71.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Wellbeing

Financial Benefits

Paid Time Off

Additional Perks

Descripción de la vacante

World Wide Technology (WWT) is seeking a Sr. Training Specialist to deliver high-impact training for the Transformation & Enablement Network (TEN) in Sales Operations.

This role focuses on live and virtual sessions, LMS workflows, onboarding, and development in a fast-paced environment. The ideal candidate has 3+ years in training delivery, strong facilitation skills, experience with Amplify LMS or similar platforms, and proficiency in Microsoft 365.

Formación

• Minimum of 3 years of experience in training delivery or facilitation in a corporate or technical environment.
• Experience managing LMS platforms and supporting learners through structured programs.
• Strong classroom and virtual facilitation experience.
• Bachelor’s degree in Education, Communication, Business, or related field. A combination of education, training, and experience may be considered in lieu of a degree.
• Excellent verbal, written, and presentation skills.
• Sel-starter, able to effectively prioritize activities with little direction.
• Strong facilitation and classroom management abilities. Ability to facilitate training classes at all levels of the organization.
• Strong organization, time management, and documentation skills
• Ability to manage multiple training sessions and logistics simultaneously.
• Strong relationship-building and cross-functional collaboration skills.
• Solid understanding of adult learning theory.
• Effective problem-solving abilities; able to resolve issues independently.
• Intermediate to Advance skills in Microsoft 365
• Intermediate skills in Smartsheet (preferred).
• Experience with Amplify LMS or similar platforms (preferred).
• Ability to evaluate training effectiveness and apply insights to improve learning outcomes.
• Strong interpersonal skills and ability to engage learners effectively.

Responsabilidades

• Creates instructor-led training based on learner needs and business owner objectives.
• Collaborate with subject matter experts to ensure training content is accurate and aligned with business needs.
• Facilitate live and virtual training sessions for onboarding, role-based enablement, and technical fluency.
• Creates reference materials to support training programs and end users.
• Designs tests and evaluations for instructor-led training
• Provides strategic input for team and department
• Works with instructional designer(s) to select the most appropriate strategy, methodologies, and technologies to meet business outcomes.
• Coordinate logistics for training events, workshops, and enablement sessions.
• Serves as primary contact for training programs (onboarding, etc.)
• Builds relationships with business owners and managers to provide feedback regarding training.
• Prepares classroom, supporting materials, supplies, etc. for instructor-led training programs
• Performs administrative duties on the LMS (Amplify), including, but not limited to: scheduling and tracking of instructor-led training, creating materials and videos, managing users, assigning training, reporting, and testing new content
• Supports routine content review process of existing courses. Maintains & ensures materials are properly stored and versioned on appropriate platform.
• Maintains current knowledge of LMS (Amplify) through each release.
• Researches and responds to incidents, requests, and other basic troubleshooting
• Engage with advisory panels, champions, and cross-functional teams to ensure alignment and continuous improvement.
• Contribute to the development of TEN’s ongoing training roadmap and programs.

Conocimientos

Training delivery

Facilitation

LMS administration

Stakeholder management

Educación

Bachelor's degree in Education

Experience and training combined

Herramientas

Amplify LMS

Smartsheet

Microsoft 365

Descripción del empleo

World Wide Technology (WWT) is seeking a Sr. Training Specialist to deliver high-impact training for the Transformation & Enablement Network (TEN) in Sales Operations.

This role focuses on live and virtual sessions, LMS workflows, onboarding, and development in a fast-paced environment. The ideal candidate has 3+ years in training delivery, strong facilitation skills, experience with Amplify LMS or similar platforms, and proficiency in Microsoft 365.