Senior Trade Floor Support x2

Axiom Path, Inc.; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Axiom Path, Inc. in New York, NY, is seeking an experienced trade floor support professional to join a fast-paced financial services team. You will provide real-time technical support to traders across trading systems, market data platforms, and related infrastructure.

This role focuses on quick diagnosis, clear communication, and disciplined follow-through in a high-pressure environment. 10+ years of experience and hands-on familiarity with Bloomberg, Reuters, ICE, and market data feeds are

Qualifications

• 10+ years of experience in trade floor support or front-office technology environments.
• Strong experience with financial systems, trading platforms, and market data feeds.
• Hands-on familiarity with market data applications such as Bloomberg, Reuters, ICE.
• Working knowledge of Windows, Linux, scripting, desktop hardware, and basic networking concepts.

Responsibilities

• Provide real-time technical support to traders and front-office users across trading systems, desktop hardware, market data platforms, and application issues.
• Troubleshoot and resolve incidents involving trading platforms, market data feeds, network connectivity, Windows/Linux environments, and related infrastructure.
• Monitor health and performance of trading systems and escalate urgent issues to appropriate teams.
• Support a low-downtime trading floor environment with quick diagnosis and clear communication.
• Document recurring issues, create support guides, and contribute to knowledge base materials.
• Help maintain operational and regulatory standards by following escalation and documentation procedures.

Skills

Trade floor support

Front-office tech

Trading systems

Windows

Linux

Scripting

Networking basics

Communication skills

Tools

Bloomberg

Reuters

ICE

Job description

New York, United States | Posted on 05/06/2026

Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions to enterprise clients across the U.S. Our team of experienced recruiters, supported by purpose-built automation, moves faster and communicates better so clients get qualified talent sooner and candidates get a clear, responsive process from first contact to start date.

Job Description

Be Part Of A High-Performing Team:

Join a fast-paced technology support environment within a major financial institution, supporting front-office trading operations where system availability, speed, and accuracy are critical. This team partners closely with infrastructure, application, networking, and business stakeholders to keep trading platforms, market data tools, hardware, and connectivity running smoothly in a highly time-sensitive environment.

What's In Store For You:

Engagement: W2 only (no C2C/1099)

This is an onsite opportunity in New York, NY supporting a trading floor environment. The role offers exposure to front-office technology, trading systems, market data applications, and cross-functional incident resolution in a mission-critical financial services setting.

How You Will Make An Impact

• Provide real-time technical support to traders and front-office users across trading systems, desktop hardware, market data platforms, and application issues.
  
• Troubleshoot and resolve incidents involving trading platforms, Bloomberg, Reuters, ICE, network connectivity, Windows/Linux environments, and related infrastructure.
  
• Monitor the health and performance of trading systems and escalate urgent issues to the appropriate application, infrastructure, or networking teams.
  
• Support a low-downtime trading floor environment where quick diagnosis, clear communication, and disciplined follow-through are essential.
  
• Document recurring issues, create support guides, and contribute to knowledge base materials that improve long-term operational efficiency.
  
• Help maintain operational and regulatory standards by following escalation, documentation, and support procedures.
  

Are you an experienced trade floor support professional ready to make an impact?

• 10+ years of experience in trade floor support, front-office technology support, trading systems support, or a similarly high-pressure technical environment.
  
• Strong experience supporting financial systems, trading platforms, market data feeds, and front-office users.
  
• Hands-on familiarity with market data applications such as Bloomberg, Reuters, ICE, or similar platforms.
  
• Working knowledge of Windows, Linux, scripting, desktop hardware, and basic networking concepts.
  
• Ability to troubleshoot hardware, application, connectivity, and platform issues quickly in a time-sensitive environment.
  
• Strong communication skills with the ability to support demanding business users professionally and calmly.
  
• Proven ability to multitask, prioritize urgent issues, escalate effectively, and operate in a fast-paced trading floor setting.