Senior TPS Engineer: Global CMP Support & Reliability
ASM
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Job summary
ASM is seeking a Total Product Support Engineer to provide system-level technical support for advanced CMP platforms across development and customer environments. You will drive tool performance, reliability, and cross-functional collaboration to ensure smooth transitions from development to high-volume manufacturing.
The role requires 8+ years in semiconductor equipment, strong troubleshooting, and experience with CMP or polishing systems.
Qualifications
- 8+ years of semiconductor equipment experience
- Strong troubleshooting and problem-solving at system level
- Experience with cross-functional teams and customer-facing environments
- Software Knowledge
- Ability to travel internationally as required
- Experience with CMP, polishing, or similar wafer processing equipment
- Familiarity with tool install, and qualification processes
- Knowledge of semiconductor manufacturing processes and fab operations
- Prior experience supporting global customers or high-volume manufacturing
Responsibilities
- Serve as a system-level technical expert for advanced CMP platforms across development and customer environments
- Support new product introductions, including first builds, qualification, and First‑In‑Fab deployments
- Lead advanced troubleshooting and root cause analysis for complex tool and process issues beyond first-line support
- Drive continuous improvement by feeding field learnings back into engineering, influencing design and process changes
- Partner cross-functionally with manufacturing, supply chain, and field service teams to ensure seamless product performance
- Support customers globally, including escalation management and direct engagement during critical issues
- Develop strategies to improve tool uptime, reliability, and total cost of ownership (TCO)
- Contribute to development of procedures, documentation, and training materials for field teams
Skills
Tools
Job description
ASM is seeking a Total Product Support Engineer to provide system-level technical support for advanced CMP platforms across development and customer environments. You will drive tool performance, reliability, and cross-functional collaboration to ensure smooth transitions from development to high-volume manufacturing.
The role requires 8+ years in semiconductor equipment, strong troubleshooting, and experience with CMP or polishing systems.
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