Senior TPM - Global Enterprise Delivery & Systems

Amazon

Bellevue (WA)

Hybrid

USD 149,000 - 201,000

Full time

14 days+

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Job summary

Amazon Kuiper Commercial Services LLC is seeking a Senior Technical Program Manager for Customer Delivery Operations. You will enable a globally distributed team of CDMs and TAMs, owning rhythm of business, platform architecture, and governance to ensure delivery aligns with contractual commitments as enterprise customers grow.

The role emphasizes systems design, automation, and data-driven decision making using Salesforce and other platforms, with matrix responsibility across North America,

Qualifications

Bachelor's degree or equivalent in a relevant field.
5+ years of program management or technical project management experience.
Experience designing, developing, and deploying business software at scale.
Experience collaborating across technical and non-technical teams.
Experience scaling an organization through rapid growth.

Responsibilities

Own the CD team's operating cadence including pipeline reviews and escalation tracking.
Design dashboards and reporting to provide real-time portfolio visibility.
Build scalable processes and automation to reduce manual toil.
Coordinate with global BD teams on pipeline handoffs and transitions.
Support headcount planning and regional sequencing.

Skills

Program management

Cross-functional collaboration

CRM/Salesforce experience

Data analysis

Communication

Education

Bachelor's degree

Tools

Salesforce

CRM platforms

Dashboards & reports

Job description

The role emphasizes systems design, automation, and data-driven decision making using Salesforce and other platforms, with matrix responsibility across North America,

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