Senior TPM, Ad Tech Ops — PV Ads

Prime Video & Amazon MGM Studios; Arlington (VA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Adoption and Surrogacy Reimbursement

Employee Assistance Program

Mental Health Support

Job summary

Prime Video & Amazon MGM Studios is seeking a Technical Program Manager to join the PV Ads - Ad Tech Ops team, driving scalable partner onboarding, ad tech issue management, and feature rollouts across PVC and FAST partnerships. This role bridges engineering and business teams to ensure ad delivery health, integration stability, and partner-dependent resolutions.

The TPM will own operational processes, create runbooks, and develop dashboards for partner health, with a focus on reducing toil and

Qualifications

• 5+ years of technical product or program management experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience building and evaluating system-level technical design.
• Experience developing and executing/delivering product and technical roadmaps.

Responsibilities

• Pre-Deal Scoping: Drive ad tech feasibility assessments, integration complexity estimations, and timeline planning into deal negotiations earlier in the lifecycle - eliminating post-signing surprises and rework.
• Onboarding & Intake: Own and scale the end-to-end partner onboarding program for PVC and FAST partners, including intake workflows, readiness checklists, SLA tracking, and handoff criteria.
• Issue Triaging & Management: Coordinate cross-functional incident resolution across internal (PVA Engineering, Product) and external (partner) teams through structured escalation paths, root cause analysis, and SLA compliance tracking.
• Feature Rollouts / Fanout: Plan and execute post-launch rollouts of new PVC advertising capabilities (e.g., Pause Ads, Interactive Video Ads, mid-roll expansion) across the partner base, including readiness validation, go/no-go assessments, and adoption tracking.
• Operational Process Ownership: Own manual operational processes, drive runbook creation, identify automation opportunities, and track toil reduction metrics.
• Observability & Reporting: Design and maintain partner health dashboards, facilitate Partner Business Reviews (PBRs), and build self-service status tooling and automated reporting for stakeholders.

Skills

Technical product management

Technical program management

Cross-functional collaboration

System-level design

Roadmaps

KPIs & SLAs

Ad tech knowledge

Automation opportunities

Privacy & identity signals

Job description

Prime Video & Amazon MGM Studios is seeking a Technical Program Manager to join the PV Ads - Ad Tech Ops team, driving scalable partner onboarding, ad tech issue management, and feature rollouts across PVC and FAST partnerships. This role bridges engineering and business teams to ensure ad delivery health, integration stability, and partner-dependent resolutions.

The TPM will own operational processes, create runbooks, and develop dashboards for partner health, with a focus on reducing toil and