Sr Technical Program Manager, Ad Tech Ops – Prime Video, Prime Video Ads

Prime Video & Amazon MGM Studios; New York (NY); On-site; USD 164,000 - 221,000; Full time

Benefits offered by this job

Comprehensive benefits

Health insurance

Job summary

Prime Video & Amazon MGM Studios is seeking a Technical Program Manager to lead the PV Ads - Ad Tech Ops initiatives. You will own onboarding programs, incident triage, feature rollouts, and operational excellence across PVC and FAST partnerships to ensure ad delivery health and stable integrations.

The role requires extensive experience coordinating across engineering, product, and business teams with a focus on scalable processes and measurable runbooks, dashboards, and reports.

Qualifications

• 5+ years of technical product or program management experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience building and evaluating system-level technical design.
• Experience developing and executing/delivering product and technical roadmaps.

Responsibilities

• Pre-Deal Scoping: Drive ad tech feasibility assessments, integration complexity estimations, and timeline planning into deal negotiations earlier in the lifecycle - eliminating post-signing surprises and rework.
• Onboarding & Intake: Own and scale the end-to-end partner onboarding program for PVC and FAST partners, including intake workflows, readiness checklists, SLA tracking, and handoff criteria.
• Issue Triaging & Management: Coordinate cross-functional incident resolution across internal (PVA Engineering, Product) and external (partner) teams through structured escalation paths, root cause analysis, and SLA compliance tracking.
• Feature Rollouts / Fanout: Plan and execute post-launch rollouts of new PVC advertising capabilities (e.g., Pause Ads, Interactive Video Ads, mid-roll expansion) across the partner base, including readiness validation, go/no-go assessments, and adoption tracking.
• Operational Process Ownership: Own manual operational processes, drive runbook creation, identify automation opportunities, and track toil reduction metrics.
• Observability & Reporting: Design and maintain partner health dashboards, facilitate Partner Business Reviews (PBRs), and build self-service status tooling and automated reporting for stakeholders.

Skills

Technical program management

Cross-functional collaboration

Roadmapping

Operational excellence

Observability dashboards

Tools

Ad Manager 360

FreeWheel

Automation tools

Job description

Description

We are looking for a Technical Program Manager to join the PV Ads - Ad Tech Ops team, a newly formed centralized operational backbone for advertising technology across Prime Video Channels (PVC) and FAST partnerships. This TPM will drive scalable processes for partner onboarding, ad tech issue management, feature rollouts, and operational excellence - bridging the gap between engineering and business teams where ad delivery health, integration stability, and partner-dependent resolutions require dedicated program ownership.

Description

We are looking for a Technical Program Manager to join the PV Ads - Ad Tech Ops team, a newly formed centralized operational backbone for advertising technology across Prime Video Channels (PVC) and FAST partnerships. This TPM will drive scalable processes for partner onboarding, ad tech issue management, feature rollouts, and operational excellence - bridging the gap between engineering and business teams where ad delivery health, integration stability, and partner-dependent resolutions require dedicated program ownership.

Key job responsibilities

• Pre-Deal Scoping: Drive ad tech feasibility assessments, integration complexity estimations, and timeline planning into deal negotiations earlier in the lifecycle - eliminating post-signing surprises and rework.
• Onboarding & Intake: Own and scale the end-to-end partner onboarding program for PVC and FAST partners, including intake workflows, readiness checklists, SLA tracking, and handoff criteria.
• Issue Triaging & Management: Coordinate cross-functional incident resolution across internal (PVA Engineering, Product) and external (partner) teams through structured escalation paths, root cause analysis, and SLA compliance tracking.
• Feature Rollouts / Fanout: Plan and execute post-launch rollouts of new PVC advertising capabilities (e.g., Pause Ads, Interactive Video Ads, mid-roll expansion) across the partner base, including readiness validation, go/no-go assessments, and adoption tracking.
• Operational Process Ownership: Own manual operational processes, drive runbook creation, identify automation opportunities, and track toil reduction metrics.
• Observability & Reporting: Design and maintain partner health dashboards, facilitate Partner Business Reviews (PBRs), and build self-service status tooling and automated reporting for stakeholders.

About The Team

The PV Ads - Ad Tech Ops team is the centralized operational spine for advertising technology in Prime Video. We embed advertising requirements earlier in the deal lifecycle and establish repeatable, scalable processes for onboarding, issue management, and feature rollouts - accelerating partner monetization while reducing post-signing friction and operational debt. We own the technical operational layer that bridges engineering and business, ensuring ad delivery health, integration stability, and partner success at scale.

Basic Qualifications

• 5+ years of technical product or program management experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience in publisher, ad tech or agency ad serving systems like Ad Manager 360 or FreeWheel
• Experience contributing to the definition and implementation of automation opportunities within an operations environment
• Familiarity with identity signals, consent frameworks, and privacy requirements in ad tech

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
• USA, NY, New York - 163,600.00 - 221,300.00 USD annually
• USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually

Company - Amazon.com LLC

Job ID: A10513550