Senior Toll Specialist

RK&K; Austin (TX); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Hybrid work (home and office)

Health, dental, vision, life and short

Disability insurances

Matching 401(k) plan

Paid Holidays

Job summary

RK&K is seeking a motivated Senior Toll Specialist to join our tolling practice. You will apply thorough knowledge of tolling, planning, analysis, and system implementations across roadside and back-office environments.

This remote role requires 10+ years with DOTs/toll agencies, strong written and oral communication, and proven experience in toll infrastructure and customer service operations. Join a team delivering impactful transportation solutions.

Qualifications

• Minimum of ten years of technical/operational experience with DOTs and toll agencies.
• Excellent oral and written communication abilities.
• Experience with toll infrastructure, roadside and back-office systems, and toll-related operations.

Responsibilities

• Provide technical, operational and data analytics support on tolling projects.
• Review toll system requirements, designs, planning studies, test plans and operations concepts.
• Assist design and development of tolling concepts, reports, equipment specs, and back-office communications.
• Support integration plans, testing procedures and commissioning documentation for toll systems.
• Support implementation of tolling and IT systems, and procurement documentation for clients.

Skills

Tolling experience

Communication skills

Toll infrastructure experience

Job description

Charlotte , North Carolina , United States

Allentown , Pennsylvania , United States Atlanta , Georgia , United States Austin , Texas , United States Charlotte , North Carolina , United States Dover , Delaware , United States

Position Type

Regular Full-Time

Description

RK&K is seeking a motivated, detail-oriented Senior Toll Specialist. As a member of our tolling department, the Senior Toll Specialist is expected to have thorough knowledge of all aspects of tolling including planning, analysis, design, systems (roadside toll collection systems and back-office systems), tolling infrastructure and system implementation, tolling policy and business rules, customer service center, operations, or other aspects of tolling.

This is a remote position.

Essential Functions:

• Provide technical, operational and data analytics support on projects
• Prepare and/or perform technical review of toll system requirements and designs, planning studies, engineering analyses, test plans, and Concepts of Operations
• Assist in the design and development of tolling concepts and reports including requirement analysis, technology review and selection, toll equipment specifications, and back-office communications and operating systems
• Support the tolling group with the development and review of system integration plans, testing procedures and commissioning documentation for toll systems
• Support the implementation of tolling systems and IT systems
• Assist in the development of procurement documentation for tolling clients with respect to technical, functional, and operational specifications including performing research on industry best practices and leading edge approaches to enhance client outcomes.
• Help to develop and implement key performance indicator (KPI) reporting tools for toll vendor contracts on various tolling projects

Required Skills and Experience:

• Minimum of ten (10) years technical and/or operational experience working with DOT's and toll agencies
• Highly competent in both oral and written communications
• An attitude and commitment to being an active participant in our company growth and success
• Demonstrated experience in toll infrastructure, roadside, back-office systems, customer service center operations, and supporting systems

What We Offer:

RK&K offers excellentpotentialforcareer advancementand professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:

• Paid time off
• Hybrid work (home and office)
• Health, dental, vision, life and disability insurances
• Paid parental leave
• Wellness programs and employee resource groups
• Matching 401(k) plan
• Paid Holidays

Why RK&K?

As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.

Design your career at RK&K, Apply Today!

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RK&K is an Equal Opportunity Employer

RK&K ensures equal employment opportunity in accordance with Title VII of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities, you may contact Human Resources at 410-728-2900. Persons with hearing-and speech-impairments can contact RK&K by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD.) Call 711 for TTY/TDD or use the website at www.varelay.org.

If you need more information or special assistance regarding limited English proficiency, contact your RK&K office receptionist and they will be able to direct you to: 1) an individual within our company that speaks your language; 2) an outside service that can assist you in communicating with RK&K; or 3) you may also contact Human Resources at 410-728-2900.