Senior Ticketing Manager — Live Events

AEG Presents; Portland (OR); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid holidays, vacation & sick time

Basic life insurance

Voluntary life insurance

401k plan with employer match

Flexible spending and health savings

Job summary

AEG Presents seeks a Manager Ticketing for Portland's new venue to own the end-to-end ticketing process, set up shows, manage inventory, and report daily counts. You will partner with talent buyers, venue teams, and artists to optimize ticketing programs and discounts.

Responsibilities include training staff, coordinating with tours, and potentially creating pop-up box offices. The role requires a 4–6 year background in live entertainment and strong organizational skills.

Qualifications

• BA/BS Degree (4-year).
• 4-6 years of related work experience including experience in the entertainment industry.
• Must have experience working in the music industry, specifically live entertainment.
• Previous supervisory experience.
• Experience in developing start-up box offices, strategies, and arena ticketing, preferred.
• Box Office Experience is a plus.
• Familiarity of basic accounting and budgeting principals.
• Familiarity with AXS, Ticketmaster and other ticketing platforms.
• Proficient in Microsoft Word, Excel, Outlook and Adobe Professional.
• Must be organized, detail-oriented and self-motivated.
• Ability to multitask, prioritize and remain calm in a fast paced environment.
• Must be able to work flexible schedule including nights, weekends and some holidays.
• Excellent interpersonal, written and verbal communication skills.

Responsibilities

• Gather show information from artist and talent buyer to build shows in ticketing software.
• Develop scaling for each show/event based on demographic/market related to artist and venue location.
• Manage ticket holds for each event/show.
• Process ticket orders for artist management, record label, and internal buys.
• Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
• Work with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
• Responsible for training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
• May be responsible for creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
• Other duties as assigned.

Skills

Supervisory experience

Music industry experience

Organized / Detail-oriented

Strong communication

Multitasking

Flexibility in schedule

Education

BA/BS Degree (4-year)

Tools

AXS

Ticketmaster

Microsoft Word

Excel

Outlook

Adobe Professional

Job description

AEG Presents seeks a Manager Ticketing for Portland's new venue to own the end-to-end ticketing process, set up shows, manage inventory, and report daily counts. You will partner with talent buyers, venue teams, and artists to optimize ticketing programs and discounts.

Responsibilities include training staff, coordinating with tours, and potentially creating pop-up box offices. The role requires a 4–6 year background in live entertainment and strong organizational skills.