Senior Third-Party Software Administrator

Dayforce HCM; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

B&H Photo Video is seeking a Third Party Administrator Level 3 for its NYC operations. The role focuses on coordinating third-party software implementations, diagnosing issues, and working with vendors to ensure seamless integration with enterprise systems such as Oracle, SAP, Baan, and PeopleSoft.

Under minimal supervision, you will repair data, manage configurations, and train users while maintaining system availability and documenting resolutions in the Incident Monitor.

Qualifications

• 2–4 years of experience using major Windows software programs.
• Experience integrating UNIX platform with third party software.
• Large scale software implementation and configuration.

Responsibilities

• Ensure consistent availability of all third party software systems.
• Collaborate with multiple IS and non-IS departments to gather requirements for proper installation and integration of system software.
• Establish requirements pertaining to licenses and other intangible software agreements.
• Provide technical support on third party software to all users within B&H.
• Document the resolution of each request within the Incident Monitor system.
• Assist software users with training to limit future issues when appropriate.
• When necessary, configure the software for optimal use.
• Interact with vendors to aid with major software support issues.
• Collaborate with vendors on new software updates and gain training on new functionality

Skills

Excellent communication

Software integration concepts

B&H workflow knowledge

Organizational skills

Education

2–4 years Windows software experience

Tools

UNIX

Windows

Oracle

SAP

PeopleSoft

Job description

B&H Photo Video is seeking a Third Party Administrator Level 3 for its NYC operations. The role focuses on coordinating third-party software implementations, diagnosing issues, and working with vendors to ensure seamless integration with enterprise systems such as Oracle, SAP, Baan, and PeopleSoft.

Under minimal supervision, you will repair data, manage configurations, and train users while maintaining system availability and documenting resolutions in the Incident Monitor.