Senior Testing Program Lead - Home Care Certification

SEIU 775 Benefits Group; Washington; Hybrid; USD 89,000 - 117,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO 18 days

Sick leave 15 days

Holidays 9

Floating holiday

Personal days 2

Pension plan

401(k)

Stipends: fitness

Stipends: cell phone

Stipends: internet

Stipends: furniture

Job summary

SEIU 775 Benefits Group in Seattle, WA, is seeking an Integration Testing Program Specialist II to lead the testing program for Home Care Aide exams, ensuring compliance and operational excellence. This role collaborates with regulatory partners, vendors, and internal teams to deliver high-quality certification programs.

The position requires up to 40% in-office presence at our Downtown Seattle headquarters with some weekends/evenings, and potential remote work for WA residents upon management

Qualifications

• Bachelor's degree in Business Administration, Education, Healthcare Administration, Public Administration, or related field.
• 5+ years of program, operations, or project leadership experience in a complex or regulated environment.
• 3+ years of experience leading cross-functional initiatives and driving results through collaboration and influence.
• Experience developing and improving processes, workflows, policies, and operational procedures.
• Ability to analyze data, identify trends, and make sound business recommendations.
• Experience supporting budgeting, forecasting, resource planning, or operational decision-making.
• Knowledge of quality assurance, compliance, and risk management principles.
• Proven ability to build effective relationships and collaborate with stakeholders across multiple teams.
• Excellent organizational, communication, problem-solving, and prioritization skills.

Responsibilities

• Lead administration and delivery of Washington DOH-approved Home Care Aide exams statewide.
• Own Testing Integration Program operations and improvements.
• Develop scalable workflows, policies, and onboarding materials.
• Coordinate cross-functional efforts to align testing with objectives and regulatory requirements.
• Ensure compliance with DOH regulations, exam security, and testing integrity.
• Lead QA program, monitor quality and effectiveness.
• Lead cross-functional projects and process improvements to boost performance.
• Monitor capacity, learner outcomes, and key metrics for improvement.
• Analyze program data to support strategic decisions.
• Prepare reports and dashboards for leadership.

Skills

Program leadership

Cross-functional collaboration

Data analysis

Budgeting & forecasting

Regulatory compliance

Quality assurance

Stakeholder management

Communication skills

Education

Bachelor's degree in Business Administration or related field

Job description

SEIU 775 Benefits Group in Seattle, WA, is seeking an Integration Testing Program Specialist II to lead the testing program for Home Care Aide exams, ensuring compliance and operational excellence. This role collaborates with regulatory partners, vendors, and internal teams to deliver high-quality certification programs.

The position requires up to 40% in-office presence at our Downtown Seattle headquarters with some weekends/evenings, and potential remote work for WA residents upon management