Senior Test Manager

FIS; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Test Manager to lead the vision and strategy for their testing services portfolio. This role involves collaborating with cross-functional teams to ensure high-quality service delivery that meets customer needs. The ideal candidate will have extensive experience in financial services, strong leadership and project management skills, and a commitment to fostering a customer-centric culture. Join this innovative firm to make a significant impact in fintech and enjoy a competitive salary and exceptional benefits in a dynamic work environment.

Benefits

Competitive salary

Private medical insurance

Dental insurance

Travel insurance

Professional development opportunities

Qualifications

• 10+ years in financial services, ideally in Testing Services.
• Strong business and financial management skills required.

Responsibilities

• Define vision and strategy for testing services portfolio.
• Manage backlog and prioritize based on business value.

Skills

Financial Services Experience

Project Management Skills

Analytical Skills

Leadership Skills

Client Relationship Management

Decision-Making Skills

Presentation Skills

Negotiation Skills

Education

Bachelor's Degree

Tools

Agile Project Management Certification

Job description

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Type Of Hire: Experienced (relevant combo of work and education)

Education Desired: Bachelor's Degree

Position Type: Full time

Travel Percentage: 5 - 10%

Job Description

About FIS

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know~ Are you FIS?

About The Role

As a Testing Services Portfolio Manager, you will be responsible for setting the vision and strategy for the testing services portfolio, owning the portfolio backlog and prioritization, and nurturing a customer-centric culture. You will work closely with cross-functional teams to ensure the delivery of high-quality testing services that meet customer needs and drive business growth.

What You Will Be Doing

• Vision & Strategy: Develop and communicate a clear vision and strategy for the testing services portfolio, aligning with the overall business objectives.
• Backlog Ownership: Own and manage the testing services portfolio backlog, ensuring it is prioritized based on business value, customer needs, and strategic goals.
• Product Management: Define the testing services roadmap to meet market requirements in support of portfolio strategy, considering lifecycle stage, service profitability, pricing strategies, client satisfaction, and sales success rate.
• Customer-Centric Culture: Foster a customer-centric culture within the team, ensuring customer feedback and insights are integrated into the testing services development process.
• Collaboration: Work closely with cross-functional teams, including product management, engineering, professional services, client support, and infrastructure, to ensure alignment and effective execution of the testing services strategy.
• Performance Metrics: Define and track key performance metrics to measure success and identify areas for improvement.
• Continuous Improvement: Drive initiatives to enhance service quality and delivery based on data and customer feedback.
• Stakeholder Management: Engage with key stakeholders to gather requirements, provide updates, and ensure alignment with business goals.

What You Will Need

• 10+ years’ experience in the financial services industry, preferably in Testing Services.
• Strong business skills, industry knowledge, financial management, planning skills, long-term vision, and executive presence.
• Effective presentation, interpersonal, and decision-making skills.
• Ability to communicate effectively with senior management.
• Client relationship management skills.
• Ability to operate in a matrix organization with team management skills.
• Analytical, problem-solving, and project management skills.
• Leadership and negotiation skills.
• Flexibility, versatility, dependability.

Added bonus if you have

• Certification in Agile Project Management and/or testing.
• Knowledge of FIS Products.

What We Offer You

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Competitive salary and bonus potential.
• Attractive benefits like private medical, dental, and travel insurance.
• A multifaceted job with high responsibility and opportunities.
• Modern, international work environment and motivated team.
• Professional development opportunities — FIS is your final career step!

Additional Information

FIS is committed to protecting personal information. We are an equal opportunity employer, evaluating applicants without regard to protected characteristics. For positions in the US, a drug test may be required after conditional offer. Reasonable accommodation requests are reviewed case-by-case.