Senior Tenant Experience & Community Manager

CBRE; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE at Experience by Industrious is seeking a Senior Community Manager on site in the historic Hudson Square area of New York, NY. You will design and oversee the full tenant programming experience, from the annual event calendar to day-of execution, and lead the team responsible for engagement.

You’ll drive programs that tenants actually attend, maintain strong relationships, ensure consistent communications across apps and signage, and lift tenant satisfaction and renewal through thoughtful

Qualifications

• Senior Community Manager responsibilities including design and execution of tenant programming.
• Lead a team to deliver events, communications, and app engagement metrics.
• Create programs that drive tenant satisfaction and renewal.

Responsibilities

• Design and oversee the full tenant programming experience, from annual calendar to day-of execution.
• Manage budgeting, vendor management, onsite execution, and reporting for events.
• Own the tenant experience app: content, audience management, notices, adoption strategy, and partnerships.
• Oversee amenity management: inventory, cleanliness, and issue escalation.
• Build strong tenant relationships and conduct annual tenant meetings.

Skills

Tenant engagement

Event programming

People management

Communication

Job description

CBRE at Experience by Industrious is seeking a Senior Community Manager on site in the historic Hudson Square area of New York, NY. You will design and oversee the full tenant programming experience, from the annual event calendar to day-of execution, and lead the team responsible for engagement.

You’ll drive programs that tenants actually attend, maintain strong relationships, ensure consistent communications across apps and signage, and lift tenant satisfaction and renewal through thoughtful