Senior Teller Supervisor

City Bank; Odessa (TX); On-site; USD 40,000 - 64,000; Full time

Job summary

City Bank is seeking a Branch Supervisor to oversee teller staff and ensure efficient service. The role involves supervising operations, training tellers, and balancing cash, while maintaining strong customer relations.

You will coordinate workflow, answer questions, resolve complex issues, and promote services to customers. The position may require weekend shifts and close collaboration with the Branch Manager to implement policies.

Qualifications

• Experience supervising teller staff.
• Strong customer service and communication skills.
• Ability to train and evaluate tellers.

Responsibilities

• Represent the bank to customers in a courteous, professional manner.
• Supervise teller operations and training.
• Ensure teller functions follow policies and procedures.
• Coordinate workflow and assign work.
• Balance cash and supervise end-of-day procedures.
• Address customer inquiries and resolve problems.

Job description

City Bank is seeking a Branch Supervisor to oversee teller staff and ensure efficient service. The role involves supervising operations, training tellers, and balancing cash, while maintaining strong customer relations.

You will coordinate workflow, answer questions, resolve complex issues, and promote services to customers. The position may require weekend shifts and close collaboration with the Branch Manager to implement policies.