Customer-Focused Bank Teller | Growth & Community Impact

Associated Bank; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) & Pension

Volunteer PTO

Diversity groups

Career development

Stock purchase plan

Military benefits

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service and accurate transaction processing in a fast-paced branch environment. You will identify customer needs and refer clients to colleagues for tailored financial solutions while promoting bank products and services.

Your role supports daily branch operations and requires strong cash handling and customer service experience. The position emphasizes collaboration across branches and education on digital banking tools.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional customer service and accurate transaction processing in a fast-paced branch environment. You will identify customer needs and refer clients to colleagues for tailored financial solutions while promoting bank products and services.

Your role supports daily branch operations and requires strong cash handling and customer service experience. The position emphasizes collaboration across branches and education on digital banking tools.