Senior Teller: Cash Master & Client-Centric Banker

First Horizon Corp.; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Corp. in Mississippi is seeking a customer-focused teller to process daily financial transactions and deliver high-quality client service on-site.

You will handle cash, balance ATM activity, and support depository processing while promoting bank products to enhance client relationships. The role requires at least 4 years in customer service or teller-related work and a high school diploma or GED.

Qualifications

• High school diploma or GED required.
• 4+ years of customer service, cash handling, sales or teller experience or equivalent combination of education and experience.

Responsibilities

• Handle a cash drawer and follow audit and security policies.
• Process deposits, withdrawals, transfers and loan payments.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s).
• Assist in verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with current guidelines.
• Deliver excellent client experiences and resolve client issues efficiently.
• Identify cross selling opportunities and refer clients to appropriate teams.
• Promote bank products and services to strengthen client relationships.
• Ensure compliance with regulations, policies, risk management and ethics.

Skills

Customer service

Cash handling

Sales

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Corp. in Mississippi is seeking a customer-focused teller to process daily financial transactions and deliver high-quality client service on-site.

You will handle cash, balance ATM activity, and support depository processing while promoting bank products to enhance client relationships. The role requires at least 4 years in customer service or teller-related work and a high school diploma or GED.