Senior Teller & Branch Operations Leader

F&M Trust; Hagerstown (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) employer match

Wellness programs

Educational assistance

Job summary

F&M Trust in Hagerstown, MD is hiring a Senior Financial Services Representative to join our West Washington Street Office. This full-time position blends hands-on daily transactions with mentorship and operational leadership to keep the branch running smoothly while delivering excellent customer service.

You will open and service consumer deposit accounts, identify customer needs and offer appropriate banking solutions, and ensure compliance with bank policies in a fast-paced, team-oriented

Qualifications

• Strong communication and interpersonal skills required.
• Customer-oriented with ability to identify needs and offer suitable solutions.
• Ability to manage multiple tasks in a fast-paced banking environment.
• Professional, courteous, and collaborative approach.

Responsibilities

• Support and coordinate daily branch operations to ensure smooth customer service delivery.
• Perform financial transactions with accuracy and confidentiality.
• Build relationships with customers and offer appropriate products and services.
• Open and service consumer deposit accounts and support business account openings as needed.
• Act as a trusted resource for customers, team members, and branch leadership.
• Maintain compliance with bank policies, procedures, and regulatory requirements.
• Lead by example in professionalism, teamwork, and service standards.

Skills

Strong communication

Customer service

Teamwork

Detail-oriented

Education

High school diploma or equivalent

Job description

F&M Trust in Hagerstown, MD is hiring a Senior Financial Services Representative to join our West Washington Street Office. This full-time position blends hands-on daily transactions with mentorship and operational leadership to keep the branch running smoothly while delivering excellent customer service.

You will open and service consumer deposit accounts, identify customer needs and offer appropriate banking solutions, and ensure compliance with bank policies in a fast-paced, team-oriented