Senior Financial Services Rep-Branch Ops & Customer Growth

F And M Trust; Hagerstown (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with employer match

Wellness programs

Life insurance

Short-term disability

Long-term disability

Educational assistance

Career advancement opportunities

Job summary

F&M Trust's West Washington Street Office in Hagerstown, MD seeks a Senior Financial Services Representative to lead daily branch operations and deliver high-quality financial solutions. This full-time role combines hands-on transactional work with mentorship and client relationship building, offering growth opportunities and a comprehensive benefits package.

The ideal candidate has a high school diploma or equivalent, strong communication, and a customer-first mindset, with ability to handle

Qualifications

• High school diploma or equivalent required.
• Previous experience in financial services or customer-facing banking role preferred.
• Strong communication skills and confidence discussing financial solutions.
• Ability to balance multiple priorities in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Professional, courteous, and team-oriented approach.

Responsibilities

• Support and coordinate daily branch operations to ensure smooth customer service delivery.
• Perform a wide variety of financial transactions with a high level of accuracy and confidentiality.
• Build relationships with customers by identifying needs and recommending appropriate products and services.
• Open and service consumer deposit accounts and support business account openings as needed.
• Act as a trusted resource for customers, team members, and branch leadership.
• Maintain compliance with bank policies, procedures, and regulatory requirements.
• Lead by example when it comes to professionalism, teamwork, and service standards.

Education

High school diploma or equivalent

Job description

F&M Trust's West Washington Street Office in Hagerstown, MD seeks a Senior Financial Services Representative to lead daily branch operations and deliver high-quality financial solutions. This full-time role combines hands-on transactional work with mentorship and client relationship building, offering growth opportunities and a comprehensive benefits package.

The ideal candidate has a high school diploma or equivalent, strong communication, and a customer-first mindset, with ability to handle