Senior Telecommunication Circuit Provisioning Engineer

Ho-Chunk, Inc.; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

All Native Group in Washington, DC seeks a Senior Telecommunications Engineer to join our EIS Support Team. You will provision and manage circuit orders for data and voice services, coordinate with carriers, and ensure timely, accurate service implementations for our customers.

The ideal candidate has eight years of relevant experience, strong problem-solving and communication skills, and proficiency with MS Office and data analysis. U.S.

Qualifications

• Eight years of relevant experience required.
• Experience provisioning Voice and Data Telecommunication Circuit Order/Implementations Services.
• Background in MAC (Move, Add and Change) day-to-day environment.
• Knowledge of Ethernet LAN/WAN hand-off types.
• Experience with data analysis to identify root causes and mitigate issues.
• Excellent problem solving and troubleshooting skills.

Responsibilities

• Manage and track Telecom Service Request (TSR) circuit order and disconnect requests, reviewing and validating circuit orders.
• Process all New circuit orders, MACDs and Disconnect orders for Data and Voice services from various Telecom Carriers.
• Review and approve all technical specifications for circuit orders.
• Track order status and provide timely updates to customers.
• Work with Project Managers on enterprise deployments to meet customer requirements.
• Update internal systems with circuit and service detail information.

Skills

Eight years experience

Circuit provisioning

Data analysis

MS Excel

LAN/WAN knowledge

Vendor coordination

Customer service

Problem solving

Education

BS in Telecommunications

BS in Business Administration

Technical telecommunications training

Tools

MS Office

Job description

All Native Group in Washington, DC seeks a Senior Telecommunications Engineer to join our EIS Support Team. You will provision and manage circuit orders for data and voice services, coordinate with carriers, and ensure timely, accurate service implementations for our customers.

The ideal candidate has eight years of relevant experience, strong problem-solving and communication skills, and proficiency with MS Office and data analysis. U.S.