Senior TechOps Engineer - Compliance & Workplace Tech

Town; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Town is hiring our first TechOps Engineer to keep the technology our team relies on reliable, secure, and easy to use in our San Francisco office. Reporting to the Head of Engineering, you will own workplace technology across the office, from networks and conference rooms to employee devices, access, and the vendors behind them.

This is a hands‑on senior individual contributor role that also owns day‑to‑day execution for our compliance and customer trust programs.

Qualifications

• Senior individual contributor with day-to-day compliance and customer trust program ownership.
• Experience managing workplace technology, devices, networks, and SaaS administration.
• Experience with SOC 2 or continuous compliance and audits.
• Strong cross-functional collaboration with engineering, security, and legal.

Responsibilities

• Keep the office running: network, Wi‑Fi, conference rooms, and shared tech; coordinate with vendors.
• Own employee technology lifecycle: procurement, inventory, setup, endpoint management, repairs, offboarding.
• Make access reliable and secure: admin Google Workspace, Slack, 1Password; provisioning and access reviews.
• Drive vendors and workplace projects: renewals, procurement, office moves, and buildouts.
• Run compliance operations: SOC 2 calendar, Vanta, audits, controls, remediation.
• Support customer trust: security questionnaires and enterprise reviews; maintain control docs.
• Automate recurring work and improve processes with runbooks and integrations.

Skills

Technical operations

Workplace technology

SOC 2 compliance

Networking

Vendor management

On-call troubleshooting

Tools

Google Workspace

Slack

1Password

Vanta

Job description

Town is hiring our first TechOps Engineer to keep the technology our team relies on reliable, secure, and easy to use in our San Francisco office. Reporting to the Head of Engineering, you will own workplace technology across the office, from networks and conference rooms to employee devices, access, and the vendors behind them.

This is a hands‑on senior individual contributor role that also owns day‑to‑day execution for our compliance and customer trust programs.