Senior Technology Training Specialist

ManpowerGroup Global, Inc.; Chestertown (MD); Hybrid; USD 83,000 - 112,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

401(k) Plus Match

Weekly Pay

Job summary

Our client in Maryland seeks a Senior Technology Training Specialist to join the Training and Development Department. You will plan, develop, and deliver hands-on instructor-led training for software, creating documentation and training videos.

The ideal candidate has a bachelor's degree and 5+ years as a technology trainer, with 3+ years developing technical documentation and experience delivering instructor-led training including videos. On-site and remote training are supported.

Qualifications

• 5+ years as a technology trainer with proprietary and advanced software like Teams, Co-Pilot, OneNote, SharePoint.
• 3+ years developing technical documentation.
• Experience creating and delivering instructor-led training including videos and interactive modules.
• Strong organizational skills with ability to manage multiple projects and stakeholders.

Responsibilities

• Plan, develop, and deliver hands-on instructor-led training for software applications.
• Create technical documentation, training videos, and instructional modules.
• Coordinate with the Contract Manager to communicate project plans and progress.
• Manage multiple training projects from initiation to completion.
• Support on-site and remote training activities.

Skills

Communication skills

Organizational skills

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Teams

Co-Pilot

OneNote

SharePoint

Job description

Our client, a leading organization in the judicial and legal support sector, is seeking a dedicated and experienced Senior Technology Training Specialist to join their team. As a Senior Technology Training Specialist, you will be an integral part of the Training and Development Department. The ideal candidate will demonstrate strong communication skills, adaptability, and a passion for empowering others through technology training, which will align successfully in the organization.

Job Title: Senior Technology Training Specialist

Location: Maryland

Pay Range: $70/hr

What's the Job?

• Plan, develop, and deliver hands-on instructor-led training sessions for various software applications, including proprietary and commercial tools.
• Create comprehensive technical documentation, training videos, and instructional modules to support user learning and engagement.
• Coordinate with the Contract Manager to communicate project plans, progress, and updates effectively.
• Manage multiple training projects from initiation through completion, ensuring timely delivery and high-quality outcomes.
• Support on-site and remote training activities, adapting to changing project needs and schedules.

What's Needed?

• Bachelor’s degree from an accredited university.
• At least five (5) years’ experience as a technology trainer with proprietary and advanced off-the-shelf software such as Microsoft Teams, Co-Pilot, OneNote, SharePoint, etc.
• Minimum of three (3) years’ experience developing technical documentation.
• Proficiency in developing and delivering instructor-led training, including creating videos and interactive modules.
• Strong organizational skills with the ability to manage multiple projects and stakeholders effectively.

What's in it for me?

• Opportunity to work in a dynamic and impactful environment supporting the judicial system.
• Engage in meaningful training projects that enhance user capabilities and organizational efficiency.
• Collaborate with a diverse team of professionals committed to excellence and continuous improvement.
• Develop your skills with cutting-edge training tools and methodologies.
• Contribute to the professional growth of users and the organization as a whole.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay