Senior Technology Relationship Manager

Jobtailor; California (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in the United States seeks a Senior Technology Relationship Manager to own the day-to-day technology relationship with key B2B partners, ensuring solutions stay stable, compliant, and scalable. You will collaborate with Account Management to align technology with business objectives and manage complex partner ecosystems.

You will bridge partners with internal technology, product, and compliance teams while leading governance and repeatable processes that enable scalable growth across

Qualifications

• 8+ years of experience in technology relationship management or similar roles within the financial services, payments, or related industry.
• Experience working with enterprise partners and regulated environments.
• Bachelor’s degree or equivalent relevant experience.

Responsibilities

• Own and execute the day-to-day technology relationship with key B2B partners.
• Partner with Account Management to ensure partner technology solutions are stable, compliant, and scalable.
• Bridge partners with internal technology, product, compliance, and delivery teams.
• Emphasizes governance, execution excellence, proactive communication, and the creation of repeatable processes for scaling the partner ecosystem.

Skills

B2B technology relationships

Integrations

Platform-based solutions

API knowledge

Cross-functional liaison

Communication skills

Ambiguity management

Education

Bachelor's degree or equivalent

Job description

Role Overview

• The Senior Technology Relationship Manager (STRM) is a strategic, partner-facing role responsible for owning and executing the day-to-day technology relationship with key B2B partners.
• This role works in close partnership with the Account Management team to ensure partner technology solutions are stable, compliant, scalable, and aligned to business objectives.
• The STRM serves as both a technology relationship lead and operational quarterback, bridging partners with internal technology, product, compliance, and delivery teams.
• Emphasizes governance, execution excellence, proactive communication, and the creation of repeatable processes that enable scale across the partner ecosystem.

Requirements

• Strong background in B2B technology relationships, integrations, and platform‑based solutions
• Proven experience liaising between business, technical, compliance, and product teams
• Working knowledge of APIs, UAT environments, certificates, and platform lifecycle management
• Ability to manage complex partner ecosystems with multiple dependencies
• Excellent communication skills with both technical and non‑technical stakeholders
• Demonstrated ability to manage ambiguity and build new processes or functions
• Bachelor’s degree or equivalent relevant experience
• 8+ years of experience in technology relationship management, technical account management, or similar roles within the financial services, payments, or related industry
• Experience working with enterprise partners and regulated environments