Senior Manager, Technology

Jobtailor; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Austin seeks a seasoned manager to own planning, execution, and customer experience for product and service offerings. You will define a strategic roadmap and work closely with partners and customers to translate needs into deliverables.

The role requires 6+ years of experience, with at least 3 years in management, strong analytical and communication skills, and proven ability to lead teams from concept to deployment. Excellent English communication is essential.

Qualifications

• Bachelor's degree or equivalent experience.
• 6 years of experience.
• 3 years in a managerial role.
• Analytical Skills: superior analytical skills.
• Communication Skills: Excellent verbal and written communication skills.
• Interpersonal/People Skills: ability to build trust among team members.
• Leadership Qualities: Ability to inspire and motivate team performance.
• Experience with functionality delivery from concept to deployment.
• Excellent English written and verbal communication skills.

Responsibilities

• responsible for the planning, execution and customer experience for product and service offerings
• implement a strategic roadmap for product and service offerings
• work closely with business partners and customers to understand their needs
• manage project timelines and budget, including scopes, timelines, dependencies and deliverables
• be the point person for escalations and serve as the domain expert

Skills

Analytical skills

Communication skills

Interpersonal/People skills

Leadership qualities

Delivery from concept to deployment

Education

Bachelor's degree or equivalent experience

Job description

Responsibilities

• responsible for the planning, execution and customer experience for product and service offerings
• implement a strategic roadmap for product and service offerings
• work closely with business partners and customers to understand their needs
• manage project timelines and budget, including scopes, timelines, dependencies and deliverables
• be the point person for escalations and serve as the domain expert

Requirements

• Bachelor's degree or equivalent experience
• 6 years of experience
• 3 years in a managerial role
• Analytical Skills: superior analytical skills;
• Communication Skills: Excellent verbal and written communication skills;
• Interpersonal/People Skills: ability to build trust among team members
• Leadership Qualities: Ability to inspire and motivate team performance.
• Experience with functionality delivery from concept to deployment
• Excellent English written and verbal communication skills

Core Competencies

Demonstrates expertise in planning and executing product and service offerings while ensuring exceptional customer experience. Proven ability to manage project timelines, budgets, and deliverables, alongside strong analytical and communication skills.