Senior Technology Delivery Leader

Gap Inc; Pleasanton (CA); On-site; USD 179,000 - 232,000; Full time

Benefits offered by this job

Merchandise discount across brands

Competitive PTO program

Volunteer time allowance

Job summary

Gap Inc. is seeking a Senior Manager, Technology Delivery Management to oversee the execution of technology programs and BAU projects across infrastructure and engineering.

You will coordinate cross-functional work, drive delivery discipline, and provide execution visibility to leadership. The role requires hands-on technical knowledge, strong leadership, and the ability to translate plans into actionable work items while partnering with TPM/governance teams to ensure successful outcomes.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• 8+ years of progressive experience in technology program management, delivery management, or technical project management, with at least 3 years in a senior or lead capacity.
• Demonstrated experience managing delivery across both formally governed programs and BAU/maintenance projects.
• Technical domain knowledge in infrastructure disciplines (network, compute, storage, security) to engage with engineers credibly.
• Strong proficiency in work management tools (Jira, Confluence, Smartsheet, Azure DevOps).
• Experience with financial operations: cost estimation, budget tracking, vendor PO management, and capacity planning.

Responsibilities

• Lead end-to-end delivery for technology programs and BAU projects, spanning portfolio initiatives and operational work.
• Coordinate delivery with TPM/governance function, owning daily execution, milestones, and health metrics.
• Own project delivery end-to-end in BAU contexts, applying disciplined delivery practices.
• Manage scope, schedules, dependencies, and stakeholder alignment through delivery lifecycle.
• Establish and enforce delivery structures, backlog health, and transparent reporting.

Skills

Delivery leadership

Cross-functional collaboration

Program delivery management

Agile/Waterfall/Hybrid

Jira/Azure DevOps/Confluence

Education

Bachelor’s degree in IT/CS/Engineering or related field

Tools

Jira

Azure DevOps

Confluence

Smartsheet

Job description

Gap Inc. is seeking a Senior Manager, Technology Delivery Management to oversee the execution of technology programs and BAU projects across infrastructure and engineering.

You will coordinate cross-functional work, drive delivery discipline, and provide execution visibility to leadership. The role requires hands-on technical knowledge, strong leadership, and the ability to translate plans into actionable work items while partnering with TPM/governance teams to ensure successful outcomes.