Senior Technology Data & Operations Regulatory Support Consultant

Truist; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Truist seeks a regulatory program leader to oversee and coordinate regulatory support activities across Technology, Data & Operations. You will direct examination readiness, respond to agency inquiries, and prepare executive materials for regulatory meetings.

Collaborate across functions to ensure timely execution of commitments, manage risk, and engage senior stakeholders while coaching and developing team members.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 7 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.
• Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyses and reports on performance metrics to drive continuous operational improvements.
• Executes on operational technology strategies and initiatives to support business objectives.
• Specializes in integrating innovative solutions to improve business outcomes and operational effectiveness.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.
• Provides coaching, guidance, and leadership to junior team members and supports their professional development.

Skills

Regulatory oversight

Operations leadership

Stakeholder communication

Project coordination

Process improvement

Risk management

Executive communication

Education

Bachelor’s degree or equivalent education

Bachelor’s degree in business administration

Tools

Microsoft Office

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Description

Provides strategic oversight and end-to-end coordination of regulatory support activities for the aligned Technology, Data & Operations organization. Directs regulatory examination readiness and support, management of regulatory agency inquiries and requests, development and review of executive and regulatory meeting materials, meeting facilitation, and executive communications. Collaborates across multiple functions to promote consistency, alignment, accuracy, and timely execution of regulatory commitments and deliverables.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.


• Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.


• Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.


• Analyses and reports on performance metrics to drive continuous operational improvements.


• Executes on operational technology strategies and initiatives to support business objectives.


• Integrates innovative solutions to improve business outcomes and operational effectiveness.


• As applicable, drives strategic alignment and operational excellence by guiding key external partnerships and leading cost‑optimization efforts that enhance financial performance and support organizational objectives.


• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.


• Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.


• Provides coaching, guidance, and leadership to junior team members and supports their professional development.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent education, training, and work-related experience.


• Minimum of 7 years of relevant experience in business operations or related professional roles.


• Strong knowledge of business processes, technology applications, and operational management.


• Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• Bachelor’s degree in business administration, technology, or related field.


• Experience with regulatory examinations and related activities.


• Familiarity with operational technology and/or Cybersecurity.


• Previous experience in a technology-driven business environment.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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