Senior Technology Analyst

Ascension Health; Tulsa (OK); Hybrid; USD 83,000 - 116,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Paid time off and holidays

Tuition reimbursement and professional

Employee Assistance Program

Job summary

Ascension Health in Tulsa, OK is seeking a full-time imaging support specialist for on-site application assistance in a hybrid facility within the Clinical Imaging department. You will support radiologists, technologists, and staff, ensuring smooth imaging workflows and data integrity.

Responsibilities include issue resolution, system testing, onboarding of equipment, and collaboration with field service and biomedical teams to maintain uptime and performance.

Qualifications

• Education requirements include high school diploma equivalency with 2 years of cumulative experience, OR an associate/bachelor's degree, OR 4 years of relevant experience.
• Experience with enterprise radiology PACS platforms and DICOM workflows is preferred.
• Knowledge of EHR integrations is advantageous.

Responsibilities

• Provide real-time on-site application support to radiologists, technologists, and clinical staff to minimize workflow disruptions.
• Perform proactive rounds with physician leaders to resolve imaging software challenges at point of care.
• Manage local ticket queues and monitor system logs to ensure prompt issue resolution within SLAs.
• Coordinate image-guided equipment onboarding, worklist configurations, and workstation maintenance with field service and biomedical teams.
• Lead local system testing and downtime procedures during major technical incidents to protect patient data integrity.

Education

High School diploma equivalency with 2 years of cumulative experience

Associate's degree/Bachelor's degree

4 years of applicable cumulative job specific experience

Tools

Enterprise PACS platforms

DICOM workflows

EHR integrations

Job description

Your future role at a glance

Location: Tulsa, OK

Facility: Hybrid

Department: Clinical Imaging

Schedule: Full-time

Salary: $83,090.04 - $115,822.45 per year

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options




• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance




• Time to recharge: pro-rated paid time off (PTO) and holidays




• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning




• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources




• Family support: parental leave, adoption assistance and family benefits




• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Provide real-time, on-site application support and expert troubleshooting to radiologists, technologists, and clinical staff to minimize workflow disruptions.




• Perform proactive rounding with physician leaders and clinical teams to resolve imaging software challenges at the point of care.




• Manage local ticket queues and monitor system performance logs to guarantee prompt issue resolution within strict service level agreements.




• Coordinate image-guided equipment onboarding, worklist configurations, and workstation maintenance with field service and biomedical teams.




• Lead local system testing and downtime procedures during major technical incidents to protect patient data integrity and care continuity.

What minimum requirements you’ll need

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

• Proven senior-level experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations.




• Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware.




• Ability to maintain an on-site physical presence and travel between local healthcare facilities to support clinical operations.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.