Lead AV Technician

Secure Pro, LCC; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Secure Pro, LLC in Tampa, Florida, seeks a technician to handle installations and service calls. The role requires timely completion of assigned tasks, vehicle maintenance, and strong problem-solving abilities.

Ideal candidates have at least 2 years of field experience and excellent communication skills. Responsibilities include audio/video installations, troubleshooting systems, and ensuring adherence to technical standards.

Qualifications

• Strong verbal and written communication skills.
• Highly detailed, organized, and multitask driven.
• Proficient in desktop and mobile computing.
• Clean driving record and background check.
• Minimum of 2 years of field experience.

Responsibilities

• Complete complex audio/video installs and setup.
• Install lighting, shading, and theater systems.
• Set up satellite and cable systems.
• Troubleshoot simple and complex systems.
• Install advanced networking and data systems.
• Program advanced systems.
• Understand multi-room system setups.
• Understand security system programming.
• Achieve Tech 2 or better certifications within 6 months.
• Complete Alarm.com Academy within 6 months.
• Finish ProSource University within the first year.

Skills

Communication skills

Problem-solving skills

Ability to use hand and power tools

Self-motivated and task-driven

Ability to apply best practices

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Job Summary:

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to create in the field solutions
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.