Senior AV Technician

Digital Installers, Inc.; Long Beach (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Paid time off

Training & development

Job summary

Digital Installers, Inc. is hiring a service technician to work with Lead Installers and independently on installs and service calls. You will ensure timely completion of daily procedures and paperwork and maintain the assigned vehicle.

The role requires excellent communication skills, self-motivation, and the ability to apply best practices in hands-on installations across audio/video, control systems, and multi-room setups.

Qualifications

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Responsibilities

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment
• Assist in training and evaluation of up to Lead level technicians

Job description

Benefits:

• Bonus based on performance
• Company car
• Paid time off
• Training & development

Job Summary:

Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills

Self-motivated, task-driven, and able to apply "best practices" theory

Strong problem-solving skills

Ability to create in the field solutions

Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

• Complete complex audio/video installs and setup
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating "on-call" service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.